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Managing Instagram Comments & DMs from the Zoko Dashboard

Learn how to manage Instagram conversations, DMs, and comments directly from the Zoko dashboard.

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Replying to Instagram messages doesn’t have to be messy. With Zoko, you can handle all your Instagram conversations - comments, DMs, and more, right from your dashboard. No more switching between tabs or missing out on potential customers.


Here’s how it works:

Whenever someone comments on one of your posts, you’ll see their message directly in your Zoko inbox.

Let’s say I comment on your post:

“Awesome, I’d love to see a demo!

This comment will now show up in your Zoko inbox, with the Instagram post it came from shown right above. So you’ll know exactly what the person is referring to.

Now, how do you reply?

Just hover over the message, and you’ll see two options:

  • Reply via Comment
  • Reply via DM

If you click Reply via Comment, your reply gets posted right under their comment on Instagram, like a normal public reply.

If you choose Reply via DM, your message goes straight to their Instagram inbox — perfect if you want to take the conversation privately.

Remember that, Instagram’s privacy settings, DMs might not go through, especially if they don’t follow you.

So what we recommend is:

Send them a DM and also reply in the comments with something like:

“Just DMed you — check your inbox!”

This way, they don’t miss it.

That’s It!

You’re all set to manage Instagram conversations like a pro - directly from Zoko.

Reply faster, stay organized, and turn more chats into sales.

If you haven’t connected your Instagram yet, refer to this article - How to Integrate Your Instagram Account to Zoko

Keywords: Instagram DM, Instagram comments, Integration instagram, insta messages.

Managing Instagram Comments & DMs from the Zoko Dashboard

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