Instagram auto-replies help you respond to customer messages instantly, even when your team is offline. Whether you're welcoming new customers with a greeting message or informing them that you're away, automatic replies ensure every message receives a timely response.

Before setting up Instagram auto-replies, make sure:

• Your Instagram account is connected to Meta Business Suite.
• You have owner/admin access to both your Instagram account and Meta Business Suite.
• Your Instagram account is a Business or Creator account. Auto-replies are not supported for private accounts.

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To do this:

1. Go to Instagram profile section and click on ☰ (three-line menu) in the top-right corner.

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2. Scroll down and click on Messages and Story Replies.

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3. Click on Message Requests.

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4. Turn on the Allow Access to Messages toggle.

Once enabled, you're ready to configure auto-replies in Meta Business Suite.

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1. Log in to Meta Business Suite and click on Inbox.

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2. Click on Create Automation.

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3. Choose the automation you want to set up:

• Auto-Reply (Greeting Message): Automatically greets customers when they message you.
• Away Message: Lets customers know you're unavailable and will respond later.

In our case, we selected Auto-reply.

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4. Turn on the Auto-reply toggle, select Instagram as the messaging channel, type the message you want customers to receive automatically, and click Save Changes.

That's it! Your Instagram auto-reply is now active and will automatically respond to customers.

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Keywords: Instagram auto reply, Auto reply, Greeting message, Away message, Instant reply, Automated message, Welcome message.

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