One of the biggest advantages of broadcasts is the ability to target customers using tags. Instead of manually selecting contacts, you can send messages to everyone associated with a specific tag in just a few clicks.

For example, if 1,000 customers are tagged with Marketing Pop Up, you can simply select that tag while creating your broadcast, and the message will be sent to all customers associated with it.

To do this:

1. Go to All Features and select Broadcast.

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2. Select the broadcast type:

- Single Message

- Series of Messages

In our case, we'll use Single Message.

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3. Under Do Not Send To, you can exclude contacts or tags that should not receive the broadcast. By default, the Opt Out and Archived tags are already selected to prevent messages from being sent to those customers. You can remove or add tags based on your campaign requirements.

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4. Under Send To, click Add Contacts, select Tags, and search for the tag you want to target. Select one or more tags from the results. In our case, we selected the Marketing Pop Up and Marketing tags.

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5. Click on Next.

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6. Select the template you want to use for the broadcast. You can search for a template or choose one from the list. Refer to this article on How to create a template.

Once selected, click Next.

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7. Complete any required template variables. The fields displayed will depend on the template you've selected. If your template doesn't contain any variables, you can skip this step and click Next to proceed.

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8. Review your broadcast settings, including the test broadcast, send schedule, estimated maximum cost, broadcast name, campaign name, conversion tracking, and reattempt settings. Make any necessary changes before sending the broadcast.

To learn more, refer to our articles on Conversion Tracking and Broadcast Reattempts.

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9. Once you've reviewed all the details, choose one of the following options:

- Cancel: Discard the broadcast.

- Save as Draft: Save the broadcast as a draft so you can review, edit, and send it later when you're ready.

‍- Send Now: Send the broadcast immediately.

That's it! Your broadcast has been successfully created.

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Keywords: Broadcast by tag, Tag contact, Label, Send message, Bulk messages, Customer tags, Send broadcast, Tagged customers

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