The powerful combination of ChatGPT and WhatsApp lets you unlock the full potential of Zoko AI, an intelligent sales agent that guides customers smoothly through their journey from product selection to payment.

Top brands are now using generative AI in sales because:

- Around 10% of all customer queries are sales related.
- About 20% of these sales intent queries can be directly converted into paid orders using AI. This ensures customers with buying intent don’t have to wait for your team’s working hours to make a purchase.
- Another 20% of sales intent queries that aren’t closed by AI can be automatically routed to your best agents based on custom rules. These are your easiest wins as your agents can step in, chat with these high intent leads and close the sale.

Hence a combination of AI + agents can help you convert utpo 40% of all sales intent queries you receive on WhatsApp.

If you don’t enable AI, you’re not just adding more manual work, you’re also leaving potential revenue on the table.
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To do this:‍

1. On Zoko, go to Settings and click on ChatGPT under All integrations.

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2. You will need two details froWe need to add the Organization ID and an API secret Key from your Open AI account.

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To Find Your Organization ID in Your OpenAI Account:‍

1. Log in to your OpenAI account using this link: https://platform.openai.com/.

2. Click on the Profile section at the top to open the dropdown menu.

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3. Select Manage Account.

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4. You'll find your Organization ID on this page. Copy it and paste it into Organization Id field in Zoko.

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To Generate an API Secret Key:‍

1. Under the User section, click on API Keys.

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2. Click on Create New Secret Key.

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3. Give your key a recognizable name (e.g. Zoko_integration) so that you can easily identify it later.

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4. Click on Create Secret Key to generate it. Copy this.

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5. Paste it into the API Key field in Zoko.

Important note: The secret key will not be visible again, so best to save it somewhere.

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6. Now, click on Connect in Zoko.

That's it! You have successfully integrated your ChatGPT account into your Zoko account.
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If you have not set up Zoko AI, refer to the below articles:

- How to Set up Hallo ChatGPT Bot

- How to Set up Wismo ChatGPT Bot

- How to Set up Sello ChatGPT Bot

- How to Set up Guru ChatGPT Bot

If you see a red bar about ChatGPT at the top of your Zoko dashboard, it means your ChatGPT account does not have enough credits and Zoko AI will not work. Refer to this article to learn How to Add Credits to Your ChatGPT Account.

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Keywords: Integration, ChatGPT, Enigma AI, API key, Secret key, Organization id.

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