To start using our platform, you will need to do the following:

- Admin Access to Meta Business Manager Account:

1. Ensure you have admin access to your brand's Meta Business Manager account. Both verified and unverified accounts are acceptable.
2. You can check and manage your account here: business.facebook.com.

- Phone Number for OTP Verification:

1. Have a phone number that is not currently active or registered on regular WhatsApp or WhatsApp Business.
2. Ensure your SIM card is active to receive the OTP (One-Time Password) via SMS or voice call.

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Step 1: Create a Zoko Account

1. Go to Zoko Sign up page.

2. Type your Name.

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3. Type your WhatsApp number (This is only for communication purposes).

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4. Type your company website Link.

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5. Read the Terms and Conditions, then click on Continue.

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6. Fill in all the required details and ensure to tick the agree box after reading the terms and Privacy Policy.

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7. Click on Create new account.

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Alternatively, if you wish to sign up using your Google account, click on the Sign up with Google button. This will open a pop-up window where you can complete the sign-up process.

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Step 2: Create a WhatsApp API Account

1. Click on Connect WhatsApp API Account.

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2. In the pop-up window, fill in all the required details.

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3. Click on Create account.

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4. Type the OTP you receive in your email and click on Continue.

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5. Choose the following details from the dropdown.

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6. Click on Confirm number details.

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7. Click on Start Embedded Signup.

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8. Type your email and password associated with your Facebook account, then proceed to click on Login.

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9. Click on Continue as XXXX.

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10. Click on Get Started.

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11. Fill in all the required details and make sure to select the correct brand that you are registering with.

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12. Click on Next.

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13. If you wish to create a new WhatsApp account, please skip this step and click on Next. If you prefer to use an existing WhatsApp account, you can select it from the dropdown menu.

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14. Type the WhatsApp business account name. (This will help you to find the name on your meta business manager easily).

Note: This name is not visible to your customers on your WhatsApp profile.

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15. Remove your email ID and type your WhatsApp Business Name exactly as it appears on your website. In our case, the brand name mentioned on the website is "The Berry Elite", so we added the brand name as Berry Elite.

Important Note: Don’t add unnecessary punctuation, emojis or symbols like trademarks. To know more about Display name for best practices. Refer to our article on Understand the Display Name.

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16. Select the Business category that best describes your business.

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17. Click on Show more options and Select the Time zone of your country from the dropdown.

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18. Type your business description. This field is optional and can be changed later.

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19. Type your Website URL. This field is optional and can be changed later.

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20. Click on Next.

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Step 3: Add a Phone Number of your WhatsApp

1. Select the Country code from the dropdown and type your Phone number in the field.

Note: You will receive the confirmation OTP code on that number to verify the number.

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2. Select the option you want to receive the OTP (SMS or Voice) and click on Next.

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3. Enter the verification code (OTP) you have received on that number and click on Next.

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4. Click on Save.

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5. Click on Finish.

Account successfully created. Please wait as your account is being set up. You will be redirected to the Zoko dashboard shortly. This process may take a few minutes.

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6. Scan the QR code on your phone and send a message (without changing the pre-filled text) from your WhatsApp to your official WhatsApp number. You will receive the first message within a few minutes on the Zoko dashboard

Please note that it's important to test both inbound and outbound messages to ensure that your WhatsApp API is active. If you are unable to receive messages, please contact us via WhatsApp and we will be happy to help you.

Your account is now ready for use, allowing you to initiate conversations with up to 250 users initially. Once your name is approved, you will gain access to 1000 users on the first tier. As you send more messages, you can gradually increase your tier.

Please note: your application is under review; expect an email within 24 hours. Ensure compliance with WhatsApp's Commerce Policy.

Set up billing on the Zoko dashboard to start using the platform. Check our guide on How to Set Up Billing.

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Keywords: Zoko, WhatsApp account, API, Business account, Meta business account.

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