How to Find and Download Meta Invoices for WhatsApp Charges

If you’re using the WhatsApp Business API, your WhatsApp conversation fees are charged directly by Meta. These charges are separate from your Zoko subscription and Shopify billing.

Meta invoices for your WhatsApp API charges are available in Meta Business Suite, where you can view and download them. They won’t appear on your Shopify invoice or Zoko billing page.

To do this:

1. Go to Meta Business Suite

or

In the Business Manager settings, click on WhatsApp Accounts from the left-hand menu.

Then, choose your WhatsApp Account and select Payment Settings. This will open a new tab.

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2. Click on Payment Activity.

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3. If you need invoices for specific time periods or find using search by transaction ID.

• Type the transaction ID in the search field if you remember it to view the related transactions.
• You can also use the Filter by Date option to select the desired date range for your WhatsApp charges.

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4. You can view all the invoices here. Click on the download icon to get the invoice. (This will provide you with a PDF file containing all the necessary details.)

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Keywords: Meta charges, Meta invoices, WhatsApp, Invoices, download invoices, find invoices, receipt, billing.

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