How to Re-assign Chats from Chat Screen
Learn how to re-assign the chats
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![to cut the form block](https://cdn.prod.website-files.com/62c7d8a855813a593f39ae0c/65841ad15e1ccb9abd61b981_download%20(1).png)
The re-assign chat is very helpful if you want to assign the chat to another agent or team. To do this
1. Select the chat.
![Select the chat](https://cdn.prod.website-files.com/62c7d8a855813a2bbe39ae10/62c7d8a855813a6dfa39b4d5_62ac140663639bfa6e003e0b_1.gif)
2. Click on this dropdown to get a list of all agents and teams
![list of all agents](https://cdn.prod.website-files.com/62c7d8a855813a2bbe39ae10/62c7d8a855813a0a4c39b4d8_62ac140663639b41b7003e2a_2.gif)
3. Select the agent or team to which you want to assign the chat and this particular chat will be re-assigned.
![Select the agent or team](https://cdn.prod.website-files.com/62c7d8a855813a2bbe39ae10/62c7d8a855813af43a39b4d7_62ac140663639b593b003e22_3.gif)
Keywords: Reassign chat, Reassign team.