How to Pin Chats
The “pinned chats” feature is very useful when you want to mark a chat for follow-up. Once chats are pinned, they will always appear at the top of your chat screen.
To pin a chat:
1. Hover on the chat, and click on the 3 dots.
2. Next, click "Pin Chat".
3. You can also pin chats from within the chat. Click on the 3 dots on the top right and select the "Pin Chat". All the pinned chats will appear on top.
Keywords: Pinned chat