You can upgrade or downgrade your subscription plan at any time from your Zoko account.

When you change your plan, you will be redirected to Shopify to review and approve the new subscription charges. All subscription charges are managed through Shopify and will appear on your Shopify invoice.

To change your subscription plan:

1. Go to All Features and scroll down to Billing, Invoices & Usage.

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2. Click on Change Plan.

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3. Select the plan you want to upgrade or downgrade to, and then click Go to Shopify.

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4. On the Shopify billing page, review the subscription details and click Approve subscription to confirm the plan change.

Once approved, your subscription plan will be updated automatically.

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What happens if I upgrade or downgrade my plan in the middle of my billing cycle?

Shopify manages all subscription billing for Zoko. Your Zoko charges will be added to your regular Shopify invoice and billed according to your Shopify billing cycle. If you upgrade or downgrade your plan in the middle of a billing cycle, Shopify automatically calculates and adjusts the charges on a prorated basis.

For example, if your billing cycle runs from the 1st to the 30th of the month and you upgrade your plan on the 15th, Shopify will charge you only for the remaining days on the new plan while adjusting the charges for the previous plan accordingly.

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Keywords: Change subscription, Downgrade plan, Upgrade plan.

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