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How to use Segments in Broadcast

Learn how to use segments in broadcast.

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Transcript

Segments in broadcast can be used to send broadcast messages to a relevant group of customers.

To do this:

1. Go to Apps.

Go to Apps

2. Select Broadcast and click on New Broadcast.

New Broadcast

3. Choose your approved template and click on Add recipients.

Add recipients

4. Under Contacts, Click on + icon to open the search bar.

Contacts

5. Enter a Segment name and choose Segment Recipients from the dropdown.

Segment Recipients

6. Click on Add variables.

Add variables

7. Fill in all the required details for the variables here.

details for the variables

8. You can select one of the two options: if you want to send a broadcast message at a later time of your convenience, then click on Schedule. If you want to send the broadcast at that moment, click on Send now.

Send now

Keywords: Broadcast segment, Broadcast recipient, Sending broadcast message.

How to use Segments in Broadcast

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