Sending a media broadcast is a great method to let your customers see photos, videos, or files of your product. To send a broadcast, you will need a pre-approved media template. Refer our article on How to create a template.

Remember that while uploading media in a broadcast template, there is a maximum media size limit. Refer our article on What is the Maximum Size limit on whatsapp API.

To do this:

1. Go to Apps.

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2. Select Broadcast.

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3. Click on New Broadcast.

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4. Select an approved media template and click on Add recipients.

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5. Add the contact recipients that you want to send a media broadcast to and click on Add variables.

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6. Click on upload to select the media file and upload it.

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Alternatively, You can use an import file to send a media broadcast to customers in Bulk.

1. Download the Xlsx file under Import from file option on the broadcast screen.

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2. Fill in all the required details and add the media link inside the Xlsx file. In our case, we add the “video links”.

Pro tip: You can use Zoko's link creator from Apps to create a media link. Refer our article on How to create a media link using the link creator app.

Note: Remember to double-check the media links inside the XLSX file, if the links are different, the media broadcast will fail.

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3. Save the Xlsx file and Upload it.

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4. Lastly, you can select one of the two options: if you want to send a broadcast message at a later time of your convenience, then click on Schedule. If you want to send the broadcast at that moment, click on Send now.

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Keywords: Media broadcast, Video broadcast, Bulk media broadcast.

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