How to do a Media Broadcast
Learn how to do a media broadcasting step-by-step.
Sending a media broadcast is a great method to let your customers see photos, videos, or files of your product. To send a broadcast, you will need a pre-approved media template. Refer our article on How to create a template.
Remember that while uploading media in a broadcast template, there is a maximum media size limit. Refer our article on What is the Maximum Size limit on whatsapp API.
To do this:
1. Go to Apps.
![](https://cdn.prod.website-files.com/62c7d8a855813a2bbe39ae10/64e4971de0188b245ddada7e_1.gif)
2. Select Broadcast.
![](https://cdn.prod.website-files.com/62c7d8a855813a2bbe39ae10/64e4a7aaedf60ae33fd13237_4.gif)
3. Click on New Broadcast.
![](https://cdn.prod.website-files.com/62c7d8a855813a2bbe39ae10/64e4a7d9c0b7986f40d5e6a9_5.gif)
4. Select an approved media template and click on Add recipients.
![Add recipients](https://cdn.prod.website-files.com/62c7d8a855813a2bbe39ae10/62c7d8a855813ad72939b5d3_62ac140663639b7d0100402d_4.gif)
5. Add the contact recipients that you want to send a media broadcast to and click on Add variables.
![Add variables](https://cdn.prod.website-files.com/62c7d8a855813a2bbe39ae10/62c7d8a855813a745a39b5cf_62ac140663639bed4000401b_5.gif)
6. Click on upload to select the media file and upload it.
![upload](https://cdn.prod.website-files.com/62c7d8a855813a2bbe39ae10/62c7d8a855813a851c39b5d0_62ac140663639b9d3900403f_6.gif)
Alternatively, You can use an import file to send a media broadcast to customers in Bulk.
1. Download the Xlsx file under Import from file option on the broadcast screen.
![Import from file](https://cdn.prod.website-files.com/62c7d8a855813a2bbe39ae10/62c7d8a855813a213239b5d1_62ac140663639bfef7004012_2.1.gif)
2. Fill in all the required details and add the media link inside the Xlsx file. In our case, we add the “video links”.
Pro tip: You can use Zoko's link creator from Apps to create a media link. Refer our article on How to create a media link using the link creator app.
![video links](https://cdn.prod.website-files.com/62c7d8a855813a2bbe39ae10/62c7d8a855813a2d5d39b5d2_62ac140663639b432f004038_2.2.gif)
Note: Remember to double-check the media links inside the XLSX file, if the links are different, the media broadcast will fail.
3. Save the Xlsx file and Upload it.
![Xlsx file](https://cdn.prod.website-files.com/62c7d8a855813a2bbe39ae10/62c7d8a855813a35c739b5d5_62ac140663639bf6da004029_2.3.gif)
4. Lastly, you can select one of the two options: if you want to send a broadcast message at a later time of your convenience, then click on Schedule. If you want to send the broadcast at that moment, click on Send now.
![Send now](https://cdn.prod.website-files.com/62c7d8a855813a2bbe39ae10/62c7d8a855813a13c639b5d7_62ac140663639b7de900403c_2.4.gif)
Keywords: Media broadcast, Video broadcast, Bulk media broadcast.