Auto replies are a great way to let customers know that they're on the right track and also to allow them to ask questions. Auto replies help you manage your customer service 24/7 by sending automated messages whenever you are unavailable. When your business is not responding to customers or replying to queries, this can cause frustration among users. By how to set auto reply in whatsapp business, you can ensure that no matter what time of the day or night it is—or even if it's a weekend—you'll be available for conversation with your clients at all times.
WhatsApp Business is a messaging app that allows businesses to communicate with their customers using WhatsApp.
How to set auto reply in WhatsApp Business?
Auto Replies are automated messages that you can set up to answer customer inquiries when they're away. When a customer sends you an inquiry, they will receive an automatic response instead of having their message go unanswered. This is especially useful for businesses that use WhatsApp Business as their primary customer service channel.
If you have questions about setting up auto-replies or other features in WhatsApp Business, please reach out at [email protected].
how to set auto reply in whatsapp business:
When you set auto-replies, there are multiple types of auto-replies that you can choose from. These options are:
You can set auto reply messages to a user based on his or her 'away' status. In other words, if they don't answer their phone and you want to let them know that you're still there and waiting for them, you can do so by setting up an auto reply message in WhatsApp Business.
You can also set up an auto reply message when the chat is inactive for a period of time - say if a customer goes offline or doesn't respond to your message right away.
how to set auto reply in whatsapp business, you'll need to navigate to the Settings menu of WhatsApp Business. From there, select "Auto Responder" from the list of options.
Two options are available: Respond When Away and Respond When Chats Inactive. Both will send a message when enabled, but they differ in how they function when you receive messages while you're away or inactive.
Navigate to the Settings in the menu. Select ‘Auto Responder’ from the list. Two options will be available: ‘Respond When Away’ and ‘Respond When Chats Inactive’.
Automated messaging can help you respond to customers 24/7, reduce customer service costs and improve customer satisfaction.
Automated messaging could be the answer if you’re looking for a way to keep your customers happy. Set an auto-reply message in WhatsApp Business, and we will send it whenever someone sends you a message. You can also customize it with links to your website or other resources that are important for them to know about. In addition, there are options for sending automatic replies when your user is offline (or if they don't reply after a certain period).
It's important to remember that this feature is available to all WhatsApp Business users, so make sure you check out the auto-reply settings on your account. If you're not yet using WhatsApp Business, create an account and set auto reply in whatsapp business today and start sending automated messages to your customers too!