Zoko vs BiteSpeed
BiteSpeed is a broad platform that spans WhatsApp, SMS, email and AI voice calls. Zoko goes deep on WhatsApp for Shopify, with one published price for everyone. Before choosing, read both apps' one- and two-star reviews: the difference in what merchants describe is striking.
Where Zoko and BiteSpeed differ
What reliable looks like: brands growing with Zoko
Sending a message is the start. These are the moments where Shopify brands turn WhatsApp into revenue, and each one is a real Zoko merchant.
Run a big team on one number
Put every agent on one WhatsApp number, route chats to the right specialist and keep context with private notes.
Win back abandoned carts
Automated, Shopify-aware reminders bring shoppers back to the exact cart they left, and every recovered order is tracked.
Broadcast to live Shopify segments
Send campaigns to segments built from purchase history and tags that update the moment an order lands, and see the revenue each one earns.
When BiteSpeed is the better fit
BiteSpeed covers more channels than Zoko, including SMS, email, web push and AI voice calls, and many merchants are happy with it. If you want one vendor for every channel, it is worth a look, and worth reading its one- and two-star reviews first. If WhatsApp is where your Shopify revenue happens, and you want a published price and a team that stays responsive after you pay, Zoko is built for that.
Be wary of any tool that asks you to sign a contract.
In 2026 there is no good reason to lock yourself into a SaaS product. Zoko is month to month, so we have to earn your business every month.
Turn WhatsApp into your #1 revenue channel
Join 3,000+ Shopify brands in 84 countries that sell, market and support customers on WhatsApp with Zoko.