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Zoko vs Interakt

Interakt is an easy, low-cost way onto WhatsApp for small businesses in every industry. Zoko is built for Shopify brands that want WhatsApp to sell: AI that takes orders, a team that can call and translate, and every feature on every plan.

Zoko
4.9
★★★★★
450 reviews on the Shopify App Store
Reviews from merchants in India, the UAE, Saudi Arabia, Egypt, Singapore, South Africa, the US and more
Interakt
4.3
★★★★☆
298 reviews on the Shopify App Store
Low-cost WhatsApp tool for small businesses across industries
Side by side

Where Zoko and Interakt differ

 
Zoko
Interakt
Shopify merchant rating
4.9 from 450 reviews
4.3 from 298 reviews
Built for
Shopify brands
Small businesses across industries
Plans
From $49.99 a month, every feature included
Growth $41, Advanced $51, Premier $99 a month, plus conversation charges
AI in the chat
✓ Sello finds products, builds the cart and takes the order
Basic chatbot on Growth; advanced chatbot flows from Advanced
Agent performance stats
✓ Included on every plan
From the Advanced plan
WhatsApp calling
✓ Make and take WhatsApp calls from the team inbox
Not listed
Live translation
✓ Messages translated in real time, both ways
Not listed
Review collection
✓ Automated review requests, works with Judge.me
Not listed
Catalog and carts in WhatsApp
✓ Shopify catalog synced; orders created on Shopify
✓ Catalog sync and WhatsApp carts to Shopify carts
Free plan
7-day free trial
✓ Free plan available
Ratings, prices and features from each app’s Shopify App Store listing, checked 1 October 2026. “Not listed” means the feature does not appear in Interakt’s listing.
What Zoko merchants do

Three things you can do with Zoko, and not with Interakt

Sending a message is the start. These are the moments where Shopify brands turn WhatsApp into revenue, and each one is a real Zoko merchant.

Let AI take the order

Sello answers product questions, builds the cart and takes the order inside WhatsApp, at any hour, with no agent involved.

₹105K
added by Farmorg Foods in 3 months, from 305 chats no agent touched
Read the Farmorg story →

Run a big team on one number

Put every agent on one WhatsApp number, route chats to the right specialist and keep context with private notes.

100+
agents serving 40,000 Purplle customers a month from one number
Read the Purplle story →

Collect reviews on WhatsApp

Ask every customer for a review at the right moment after delivery, in the app they already use, and send it straight to Judge.me.

5,003
reviews collected by Care n Cure in 12 months, with a 39% higher average rating
Read the Care n Cure story →
Fair is fair

When Interakt is the better fit

If you are a small business just getting started on WhatsApp, or you do not sell on Shopify, Interakt's free plan and low prices are a sensible way in. Once WhatsApp needs to sell for you, with AI that closes orders, a growing team on one number and every feature without tier upgrades, Zoko is built for that.

See it on your store

Turn WhatsApp into your #1 revenue channel

Join 3,000+ Shopify brands in 84 countries that sell, market and support customers on WhatsApp with Zoko.

Install on ShopifyBook a demo
7-day free trial