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Zoko vs KwikEngage

Shopify merchants rate both 4.9. The difference is what happens inside the chat. KwikEngage is GoKwik's tool for sending campaigns across WhatsApp, email and SMS. Zoko is built to sell inside WhatsApp, with AI that takes orders, a team that can call and translate, and one price everywhere.

Zoko
4.9
★★★★★
450 reviews on the Shopify App Store
Reviews from merchants in India, the UAE, Saudi Arabia, Egypt, Singapore, South Africa, the US and more
KwikEngage
4.9
★★★★★
294 reviews on the Shopify App Store
Built by GoKwik, the checkout company for Indian D2C brands
Side by side

Where Zoko and KwikEngage differ

 
Zoko
KwikEngage
Shopify merchant rating
4.9 from 450 reviews
4.9 from 294 reviews
Built for
Shopify brands in any country
D2C brands, especially those already on GoKwik checkout
Price outside India
From $49.99 a month, the same price everywhere
$270 a month for UK, EU and rest of world, plus usage charges
AI in the chat
✓ Sello finds products, builds the cart and takes the order
AI chatbot for support queries
WhatsApp calling
✓ Make and take WhatsApp calls from the team inbox
Not listed
Live translation
✓ Messages translated in real time, both ways
Not listed
Review collection
✓ Automated review requests, works with Judge.me
Not listed
Pop-ups to grow your list
✓ Opt-in and exit pop-ups on your store
Not listed
Shared team inbox
✓ One number, many agents, voice notes
✓ Unified support inbox
Email and SMS
WhatsApp first, plus Instagram and Messenger
✓ Email, SMS and anonymous visitor retargeting
Ratings, prices and features from each app’s Shopify App Store listing, checked 1 October 2026. “Not listed” means the feature does not appear in KwikEngage’s listing.
What Zoko merchants do

Three things you can do with Zoko, and not with KwikEngage

Sending a message is the start. These are the moments where Shopify brands turn WhatsApp into revenue, and each one is a real Zoko merchant.

Let AI take the order

Sello answers product questions, builds the cart and takes the order inside WhatsApp, at any hour, with no agent involved.

₹105K
added by Farmorg Foods in 3 months, from 305 chats no agent touched
Read the Farmorg story →

Collect reviews on WhatsApp

Ask every customer for a review at the right moment after delivery, in the app they already use, and send it straight to Judge.me.

5,003
reviews collected by Care n Cure in 12 months, with a 39% higher average rating
Read the Care n Cure story →

Grow your list with pop-ups

Turn store visitors into WhatsApp subscribers with opt-in and exit pop-ups, so every campaign reaches more of the people who matter.

30,000
numbers collected by Zillionaire, with pop-ups converting at 3.63%
Read the Zillionaire story →
Fair is fair

When KwikEngage is the better fit

If you are an Indian D2C brand already running GoKwik's checkout, and you want one tool to send campaigns across WhatsApp, email and SMS, KwikEngage slots in neatly and its merchants clearly like it. If you want WhatsApp to be a place where you actually sell, with AI that closes orders, a team that can call and translate, and the same price wherever you are, Zoko is built for that.

See it on your store

Turn WhatsApp into your #1 revenue channel

Join 3,000+ Shopify brands in 84 countries that sell, market and support customers on WhatsApp with Zoko.

Install on ShopifyBook a demo
7-day free trial