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Zoko vs Gallabox

Gallabox is a well-built shared inbox for lead generation and service teams, where Shopify is a $5 add-on. Zoko is built for Shopify from the ground up, with AI on every plan and every conversation tied to real orders.

Zoko
4.9
★★★★★
450 reviews on the Shopify App Store
Reviews from merchants in India, the UAE, Saudi Arabia, Egypt, Singapore, South Africa, the US and more
Gallabox
4.2
★★★★☆
5 reviews on the Shopify App Store
WhatsApp CRM for lead generation and service teams
Side by side

Where Zoko and Gallabox differ

 
Zoko
Gallabox
Shopify merchant rating
4.9 from 450 reviews
4.2 from 5 reviews
Built for
Shopify brands
Lead generation and service teams; Shopify is an add-on
Plans
From $49.99 a month, every feature included
Growth $1,068 a year, Scale $2,364 a year, Pro $4,524 a year, plus $5 a month Shopify add-on
AI chatbots
✓ Guru, Wismo and Sello on every plan
Pro plan only
Team management
✓ Unlimited agents on Starter
From the Scale plan
Cart recovery and order updates
✓ Included
✓ Included
WhatsApp calling and translation
✓ Built into the team inbox
Not listed
Review collection
✓ Automated review requests, works with Judge.me
Not listed
Ratings, prices and features from each app’s Shopify App Store listing, checked 1 October 2026. “Not listed” means the feature does not appear in Gallabox’s listing.
What Zoko merchants do

Three things Shopify brands do better with Zoko

Sending a message is the start. These are the moments where Shopify brands turn WhatsApp into revenue, and each one is a real Zoko merchant.

Fair is fair

When Gallabox is the better fit

If WhatsApp is mainly where your team captures and qualifies leads, Gallabox is a good shared inbox for that. If you run a Shopify store and want WhatsApp to sell, with AI on every plan and store data in every conversation, Zoko is built for that.

See it on your store

Turn WhatsApp into your #1 revenue channel

Join 3,000+ Shopify brands in 84 countries that sell, market and support customers on WhatsApp with Zoko.

7-day free trial