WhatsApp has been around for decades and for good reason. Throughout the years, the team behind the communication platform launched several features providing massive value to its users.
With over 2 billion active monthly users, WhatsApp becomes an essential tool for marketers. Having said that, below are some of the most crucial statistics on the app.
Let's check them out!
Customers can contact small businesses directly through WhatsApp Business. Businesses can also use WhatsApp for customer service and set up features like automated replies.
WhatsApp has 8 million business catalogs, according to statistics. India leads the competition with 1 over million locally listed products.
The platform also allows managing catalogs from mobile and desktop. WhatsApp Business can act like an eCommerce platform using customer service best practices.
(Source: Business Standard)
Meta (previously Facebook) has long supported WhatsApp as an eCommerce platform. Back in 2020, it launched its digital payment service in countries like India.
(Source: WhatsApp, Twitter)
Whatsapp CEO Will Cathcart stated that 175 million individuals message a business account daily. Thus, businesses wanted simple and effective ways to send bulk messages using WhatsApp to their audience.
(Source: Will Cathcart, Twitter)
WhatsApp's popularity grew 24% year-over-year. This indicates the app is growing and beating platforms like Youtube, Google, Facebook, you, and Translate.
(Source: Data Portal)
In 2014, Facebook bought WhatsApp with 465 monthly active users. Since then, the cross-popularity platform has surged.
The platform topped 1 billion users in February 2016. This doubled in 2020. WhatsApp has almost 2 billion users, according to statistics.
Instant messaging applications transformed communication. With over 2 billion users, the app beats competitors like Weixin/WeChat with 1.26 billion users and Facebook Messenger with 988 million.
There's a WhatsApp group for almost every topic you can think about. For this reason, a website called “WhatsApp Group Links” was created to help users find communities in several niches.
Only Facebook and YouTube have more users than WhatsApp in 2022. In comparison, 2.56 billion people use Twitter, and 2.91 billion use Facebook.
WhatsApp's user base is almost evenly spread across all age brackets. Statistics reveal that 19% of WhatsApp users are 15 to 25 years old, while 20% are 36 to 45. 17% of users were 46-55.
China, Iran, Syria, the United Arab Emirates, Korea, and Cuba are the six nations throughout the world that have implemented restrictions on the usage of WhatsApp. Aside from these countries, the app has consistently been a top social media platform.
India has around 500 million WhatsApp users. Excluding WhatsApp Business accounts, India has 459 million WhatsApp users in 2020 and 452 million youtube users.
WhatsApp’s penetration in Mexico is 95% only lagging behind Facebook which has 95%. That’s why it's best to build campaigns with the help of WhatsApp Marketing tools for eCommerce Businesses.
In the third quarter of 2020, more than 75% of active UK consumers used WhatsApp daily. 81% of female users used the app, compared to 73% of males.
WhatsApp was the second-most downloaded app in 2020 with 600 million downloads. Developers launched the software in over 60 languages due to its popularity.
Because of this, the app is popular in non-English-speaking nations like Germany, where 87% of people use it.
WhatsApp use in the US is well equal, with men being slightly on top in terms of the user base. Statistics say 17% of female and 20% of male internet users in the US use WhatsApp.
Hispanic Americans make up 46% of all WhatsApp users in the United States, making them the group that makes the most use of the app. 23% of the population is black, whereas just 16% is white.
(Source: Pew Research Center )
2020 data shows how many US internet users use WhatsApp by age. Data suggests that 27% of 26-35-year-olds and 20% of 36-45-year-olds use the app.
Surveys suggest that 29% of US adults on WhatsApp earn over $75,000. In addition, 23% of consumers make less than $30,000, 20% make $30,000-$49,999, and 19% earn $50k-$74k.
(Source: Pew Research Center)
Based on the research, 28% of US adult WhatsApp users reside in cities. WhatsApp reports that 23% of users live in suburbs and 9% in rural regions.
Given the statistics, it's clear how the platform will continue to grow. That said, here’s a quick rundown of the top WhatsApp statistics we’ve gathered:
Whatever business you may run, a WhatsApp Business account helps you engage your audience using a number of different strategies. But, the sheer number of paths you can take might be overwhelming.
Luckily, Zoko is here to help you navigate and effectively utilize WhatsApp for all your business needs. Get in touch today to learn more about how Zoko can help streamline your business processes and achieve your goals.