Establish WhatsApp Chat as a strong Sales Channel for your products, via Interakt.

To get started with Interakt:

1. Install Interakt’s Sales Channel app on your store.
2. Create an Interakt account.
3. Link your FB Business Manager and WhatsApp API account to Interakt
4. Verify the WhatsApp number you want to link to Interakt
5. Fill Business Address & Compliance Info

and you're ready to sell on WhatsApp!

Auto-sync products to WhatsApp:

Your products and collections will sync automatically to a Facebook Catalog which will be connected to your WhatsApp API account. Any changes in products on your store will automatically sync to WhatsApp.

Send Product Catalogs at scale:

Via Interakt, you can send WhatsApp Multiproduct Messages to customers at scale. Use Interakt’s campaigns to send products to thousands of customers. Use Interakt’s auto replies to send a list of your product collections whenever a customer messages you on WhatsApp Chat!

Convert WhatsApp Carts into final orders:

After seeing your products, when a customer sends you a WhatsApp cart, auto-send your website cart link, pre-filled with the same products! Your customer can then place the order in your store.

Skyrocket your store sales via Interakt’s WhatsApp Sales Channel!

TOTAL MONTHLY BILLING = 1 + 2

1- Subscription Charges based on your plan(Starter/Growth/Advanced)

2- Country-wise Conversation Charges(User/Business initiated) These include charges for WhatsApp actuals

All plans include up to 1000 free conversations a month

a) Starter Plan: $0.0042 USD for User initiated conversations and 0.0068 USD for Business initiated conversations.

b) Growth Plan: $0.0041 USD for User initiated conversations and 0.0067 USD for Business initiated conversations.

c) Advanced Plan: $0.0040 USD for User initiated conversations and 0.0066 USD for Business initiated conversations.

Above business-initiated and user initiated-rates valid when destination number is Indian. For other countries refer to our website's pricing page

WhatsApp Ecommerce Integration: How do you do it?

WhatsApp makes online interactions instant, easy, and powerful. It helps ecommerce companies overcome the limited physical customer interaction.

By providing WhatsApp chat button on your Shopify store, you allow customers to have a chance to communicate with your brand in the way they want.

Ecommerce Button

This app allows you to display ecommerce WhatsApp buttons on all product pages. With this button, shoppers can easily reach your business profile if you're using WhatsApp Business phone number, or chat with your sales team members if you're using their personal WhatsApp phone number.

Customizable Button

You can add more than one support agent and sales rep on the product pages. There are options to show customers that the agents are away or online. You can customize buttons with unlimited colors, button shapes, and label message.

Floating Widget

Customers can start a conversation anytime using the floating widget as a chat button. By having a WhatsApp-integrated e-commerce store, you can consistently stay in touch with your potential customers, and increase brand recognition.

Design and Preview

This app allows you to design your floating widget while seeing its outcome in real life. This widget is more than a single button, it can expand into a list of support members so that customers can pick the most suitable one to chat.

Customize the click-to-chat button

• Text/background color, width, spacing, title, description, etc.
• Response time expectation
• GDPR compliance notice
• Show/hide widget on desktop/mobile

All-in-one WhatsApp plugin for Shopify stores

• WhatsApp Live Chat & Share button
• Manual WhatsApp messages and Order tracking using Chrome extension which is integrated with web.whatsapp
• Automated WhatsApp message templates - Abandoned cart recovery, Order confirmation, Order shipment, Cash on Delivery (COD) order confirmation *Custom WhatsApp templates & WhatsApp Campaigns

Favoured by merchants that wish to send automated & manual abandoned cart recovery, order confirmation, order tracking, delivery updates and other WhatsApp notifications.

WhatsApp Chat + Share Button

• Supports multiple WhatsApp numbers
• Customizable chat button with CTA, display position etc.
• 50+ premium Chat & Share button designs
• No code added to your store theme

Please note: WhatsApp mobile app is required by merchant and customer to use the chat functionality.

Automated WhatsApp message templates

• Abandoned Cart Recovery
• Order Confirmation
• Order Shipment with tracking URL
• Cash on Delivery (COD) order verification & confirmation

About Automated WhatsApp messages

• Automated messages are sent using our WhatsApp Business API-approved number
• Message templates are pre-approved by WhatsApp and available in 11 languages: English, Portuguese, Spanish, Italian, German, French, Indonesian Bahasa, Arabic, Turkish, Hebrew, Dutch

Manual WhatsApp messages

• Create your own message templates
• Send messages manually in one click from your WhatsApp account using the Chrome extension via web.whatsapp
• No extra cost for manual messages
• WhatsApp Marketing CRM

Custom message templates

• Create your custom messages personalized to each of your customers
• Send order updates, delivery information, issue resolution, payment updates to your customers even before they ask

Broadcast bulk messages

• Send promotional WhatsApp marketing messages in bulk and personalized messages with defined segments to drive more conversions
• Send promotional messages including product releases, discount offers, newsletters, product-related insights, and more

Countries where WhatsApp is popular

Brazil, India, Mexico, Spain, Colombia, Italy, United Kingdom, South Africa, United States, Nigeria, Germany, France, Canada, Pakistan, Indonesia, Hong Kong, Netherlands, Costa Rica ++

Why should your Shopify store have WhatsApp Chat?

Most website visitors leave without purchasing because they can't

1. find the product they want
2. get quick answers to their questions

Talk to your customers directly and answer all their queries using WhatsApp. You can continue talking to them even after they leave your website!

Setup in less than 30 seconds

Your life as a store owner is already busy. That's why our app is super simple to setup: enter your phone number and click on ENABLE!

Join the elite group of store owners who have recovered 13.4 Million USD so far using us.

New Integration with Loox!

Send Review collection messages via WhatsApp and collect more reviews which build even more trust and thereby increase your sales.

Chat

With our simple setup, your customers can reach you with a single click from your website. No branding and unnecessary steps for them to reach you.

Out of hours

Specify a custom message for customers reaching you when it's out of hours.

Multiple Agents

If you have more than one person doing support, you can smartly redirect the chat to different people so that one person doesn't get overloaded.

Share

With a simple setup, you can add the share button where your customers can easily share your website with their WhatsApp friends.

Automated recovery

We will be able to send the recovery messages automatically without you doing anything. You will be recovering more orders in no time.

Manual WhatsApp Recovery

Recover your abandoned carts by reaching them directly with the medium that they use to converse with peers. Setting up happens with a single click.

Smart SMS Fall Back

If we can't reach your customer via WhatsApp, we send them an SMS to their mobile number and recover more orders for you :)

Recovery messages with a single click.

Recovery messages can be sent with a single click and we provide unlimited templates which you can create and re-use with a single click

Email alerts for each abandoned cart.

We send you emails for each abandoned cart so that you can immediately reach your customers. Faster recovery messages are the key and we help you with that.

CRM

You can get your customer's details when you chat with your customers on WhatsApp. It gives you the complete details about that customer so that you can help them efficiently.

Orders CRM

you can compose order templates for sending order confirmations, ask for a review, etc manually.

Automated Order Confirmation messages

send order confirmation messages automatically and keep your customers up to date.

Automated Order Shipping Alerts

never let your customers guess where their order is keep them updated via WhatsApp

Automated COD Order Confirmation

Eliminate the risk of COD order cancellations, We will automatically send WhatsApp messages with a verification link to customers.

The easiest way for your visitors to get in touch with you

WhatsApp Chat and Share is the most effortless and native way of communication for your visitors. Let people send you their questions and allow you to embed a well-used and popular messenger on your website and establish an easy communication tool for your clients. You will be able to stay in touch with your audience anytime and anywhere, answering from any device. Users will receive notifications about new messages right on the web page for uninterrupted chatting.

Increase sales through live consultations

WhatsApp Chat and Share can be used strategically to increase sales on your website. Involve more users into chatting and convince people to buy through offering, consulting, and helping to choose between the offers. We also offer two variants of position and options to choose the device of visitors for which the chat will appear.

Change the interface. Get the chat you need

Whatever context your client communication may take: consultations about your products, help in order placing, booking, technical support - it all can be communicated through a chat window. Just change the interface features: choose your icon, add a caption, state reply time, create a welcome message, and more. A simple transformation will make it suit your business perfectly!

Choose From 20 Different Channels

• WhatsApp
• Telegram
• Facebook Messenger
• Twitter DM
• Phone
• SMS
• Email
• Gmail
• LINE
• Skype
• Viber
• Zalo
• Facebook
• Twitter
• Instagram
• Snapchat
• LinkedIn
• Vkontakte
• Waze
• Tiktok
• YouTube
• Vimeo
• Custom link

Making few things automated can make your life easier

• FAQ, Contact Us, Order Tracking (Where is my order ?), Chat through WhatsApp
• Automated WhatsApp Messages for Abandoned Cart, Order Confirm, Fulfillment & COD (Cash On Delivery) Order Confirmation
• Manual WhatsApp Messages

All features in one WhatsApp plugin for Shopify stores

• WhatsApp Live Chat Support Button with unlimited chats
• WhatsApp Share Button
• AUTOMATED & Manual Abandoned Cart Recovery
• AUTOMATED Order Confirmation & Fulfilment / Tracking notifications
• AUTOMATED Send Review Request WhatsApp messages for orders

WhatsApp Live Chat

• Customised display options for WhatsApp Chat Button
• Choose the WhatsApp icon aka whatsapp logo of your choice
• Multiple / Unlimited WhatsApp support contact numbers
• Multiple New attractive WhatsApp Chat widgets
• Set Availability time - Time setting to display WhatsApp button, Day wise Online / Offline hours
• Page wise visibility - Enable / Disable WhatsApp button for Home, Product, Collection, Pages, Article & thank you page.
• Callout card / Greeting message notification / beep sound
• WhatsApp chat analytics

Chat, FAQs, Contact Us & Track Order Widget

• One stop help center for customers

WhatsApp Share

• Let your store visitors be your promoters
• Customer can share product or page from your store to their WhatsApp contacts.

Abandoned Cart Recovery - Automated & Manual

• Pre-configured messages to recover lost sales with Discount codes and checkout URL.
• Pre-approved WhatsApp templates for Automated messages.

Order Notifications : Whatsapp Confirmation & Tracking messages - Automated & Manual

• Send pre-approved WhatsApp template message for Order Confirmation, Order Fulfilment / Tracking

Multiple Language for Automated WhatsApp Messages

• Send pre-approved Automated WhatsApp messages for Abandoned Checkout Recovery, Order Confirmation & Order Fulfilment in English, Portuguese, Spanish, Italian, French, Hebrew, German & Arabic .
• For Automated mode, We charge for messages which are sent successfully. No charge for pending or failed messages.

COD Order Confirmation / Verification

• Automated WhatsApp message with verification page link will be sent to customer when COD order placed. Verify order via whatsapp.

Trusted by merchants all over the world.

• Recovering good amount of sales with Automated Abandoned WhatsApp

NEW / UPDATES

• Integration: Loox Reviews, Judge.me, Stamped.io
• Send request for ordered product reviews
• Preview of Automated Sent WhatsApp and Reply received from customer.

Direct Contact to Customer & recover abandoned cart (Mobile App Available Now)

• Send direct WhatsApp or Text message, Call, Email to customer with Abandoned Cart link and / or special offer to complete purchase.

Whatsapp Chat, Share & Marketing Automation

Chat Widget

One click installation of chat widget in site. Post installation, give your number and save and you are ready to communicate with your customers. They will contact in WhatsApp number given. There are many configuration available for advance customers, you can link Facebook messenger, Instagram as secondary button or can merge many into one chat.

Multiple operator & Styles

Choose from 7 built in styles of chat as well as add as many operator you want. You can add share button in you site as well.

BOT for Automated reply

Answer Order status instantly through chat

Promotional WhatsApp Messages

WhatsApp now allows promotional messages so you can send promotional WhatsApp messages with image to your all customer. Like SMS there is no limitations of 160 character in WhatsApp plus image , video, pdf can be added.

How It Works?

As soon as they click on the button, their WhatsApp will open and they will be able to chat with you. can be used as alternative of several live chat app Talk to your customers directly and answer all their queries using WhatsApp. You can continue talking to them even after they leave your website via WhatsApp.

Features

• DISPLAY ON DESKTOP/ MOBILE (Switch on/ Switch off as per your convenience)
• WHATSAPP NUMBER
• CTA
• WHATSAPP MESSAGE
• WHATSAPP SHARE BUTTON
• BUTTON PLACEMENT
• BUTTON BACKGROUND COLOR
• BUTTON TEXT COLOR
• BUTTON TEXT SIZE
• MULTIPLE WHATSAPP AGENTS
• UNLIMITED NUMBER OF WHATSAPP CHAT: There is no limit on number of WhatsApp chats.
• WHATSAPP ANALYTICS: You can see how many times your WhatsApp number has been clicked.
• PRIORITY CUSTOMER SUPPORT
• App Support

Order Automation

• Automated Abandoned Cart recovery through whatsapp, sms and email
• Order Confirmation
• Review Collection
• Send Tracking Updates through whatsapp
• Cash on delivery Updates
• Manual abandoned cart recovery

Marketing Automation

• Email your customer about offers, discount periodically
• SMS for marketing purpose # BOT for Automated reply Facebook Messenger +, Chat BOT for Automated reply, Order Confirmation through whatsapp, Tracking Updates to customers whatsapp, Collect reviews, Cash on delivery confirmation, Email, SMS, Whatsapp automated cart recovery

FAQ

Solve customer queries faster than ever. by adding FAQ, many questions can be solved instantly

Connect directly with your customers with on your store. Live Chat with them directly, provide support/coupons.

The major advantage is that if a customer starts the Live Chat with you and leaves your website without purchasing anything, you can still communicate with them and convert that lead to a sale.

About ZOKO WhatsApp Marketing

WhatsApp sales & marketing software for growing stores, like you.

Zoko is trusted by thousands of growing businesses to manage their WhatsApp Sales, Marketing and Customer Support.

Zoko unlocks WhatsApp as a brand new sales, marketing and support channel that drives ROI for your store. Sync your Shopify store data within minutes and activate default WhatsApp marketing automations like abandoned cart recovery, order notifications, welcome messages, and coupon offers to give your revenue an immediate boost. Your team will be able to grow your subscriber list and then use your Shopify data to create targeted WhatsApp marketing campaigns to further increase sales!

Send from your own WhatsApp number

Stop sending your order confirmations from some other companies’ WhatsApp numbers. Let customers see your brand and number in all store notifications.

Unlimited agents on 1 WhatsApp number

No need to juggle several WhatsApp numbers! Zoko helps you get verified, get access to the Official WhatsApp API.

Automate your WhatsApp marketing:

Automatically send WhatsApp messages based on customer actions. Follow up on new purchases, abandoned shopping carts, and more Shopify triggers by activating our default automation templates or creating new ones. Increase your WhatsApp engagement by adding videos and photos to each automation.

Send WhatsApp campaigns and broadcasts

Easily schedule campaigns for the future and watch new orders roll in! Simply use tags or our superb file import feature to send messages in bulk.

Track Revenue & ROI (coming soon)

Go beyond open and click metrics to analyze the revenue your messages are bringing in. Review the performance of all of your WhatsApp messages, campaigns, and store automations.

Build Your Own Bots

Zoko has an open API that your engineers can connect to bot building platforms like Google’s Dialogflow, Xenioo and more! You could then do things like building WhatsApp ordering bots that automatically takes orders for you.

Are you looking for a chat button or a click to call button? Chaty is an all-in-one solution that allows you to display a call widget, Whatsapp button, Facebook Messenger, email button, SMS button, Google Maps, Vkontakte button, Line.me button, Viber button & other chat widgets

Use Chaty to chat with your Shopify store visitors through their favorite channels including Facebook Messenger, WhatsApp, Viber, SMS text, Telegram, TikTok & more. Display a chat button on your store & let your customers chat with you directly

Chaty or Live Chat?

Your customers are already using chat apps like WhatsApp, Facebook Messenger & other popular chat apps. Most of them prefer to chat with you using the apps they already use, which allows them to continue the conversation even after leaving the store. No external account is required

• Get more sales & leads
• Improve your customer support by providing direct chat channels
• Customize the widget & show it on relevant categories, products & pages

Choose From 25 Different Channels

• WhatsApp chat
• Facebook Messenger
• Email
• Contact form
• SMS
• Instagram
• Snapchat (Snap)
• TikTok
• Twitter
• LinkedIn
• Skype
• Vkontakte
• Phone (click to call)
• Telegram
• Line
• WeChat
• Viber
• Waze
• Google maps
• Link to an external webpage or fire JavaScript to launch live chat apps like Tawk.to, Tidio, Chatra, WhatsHelp (getbutton)
• Launch a Poptin pop up

What are you getting with Chaty?

• Show any of the 25 chat channels at once (WhatsApp pop up, Messenger, Viber, TikTok etc)
• Add a contact form
• WhatsApp pop up
• Display the widget anywhere on the screen
• Show a custom call-to-action message to increase your CTR
• Fully customize each chat & contact button. Change the color, on-hover text, upload a custom image for each chat channel
• Change the color & the size of your chat widget
• Select between pre-set button designs, or upload your own custom chat button design
• Show the chat button mobile & desktop, or both!
• Display specific channels for mobile & other chat channels for desktop. E.g. show a WhatsApp icon, Viber icon, call now button on mobile & a Facebook Messenger, Telegram, WhatsApp & Email icons on desktop
• Google Analytics event if chat buttons are clicked

Chaty Pro Features

• Display the chat widget for Shopify stores with more than 500 visitors/month
• Create a specific widget for specific pages. For e.g. show chat channels for your cart page & other chat channels for your products’ categories.
• Use page targeting to display the chat button on specific products, categories, etc
• Available days, hours & Date scheduling
• WhatsApp merge tags

Chaty is GDPR Complaint

We don't store any data about your store’s visitors. Chaty will forward your visitors to other chat providers without storing data

Integrate your store with Interakt, (official WABA API) and convert business inquiries into paying customers.

3 simple steps to get started with Interakt

1. Install Interakt
2. Link your verified FB Biz account with Interakt
3. Verify the number you want to link with Interakt

Sell on WhatsApp

Transform WhatsApp into a sales channel, send product messages at scale to customers on WhatsApp Chat as part of campaigns & auto-replies

Green Tick Verification

Apply for an official WhatsApp business API approval for your store on sign-up.

Automated Business Notifications & Broadcast Campaigns

Engage with 1000s of opted-in customers in full-funnel conversations with a powerful notifications engine for seamless customer engagement and higher conversions.

Pre-purchase Notifications

1. OOO, Welcome Greetings, Delayed Messages - Manage customer expectations by triggering automated intent-based WhatsApp chat messages during & after business hours.
2. Abandoned Cart Recovery & Back-in-stock alerts - Send instant reminders to customers nudging them to complete the purchase.

Post-purchase Notifications

1. Send Order, Payment & Shipping Updates
2. COD Order Confirmation - Eliminate the risk of COD order cancellations, send WhatsApp Chat messages with a verification link to customers.

Loyalty & Referrals

1. Discount & Offers - Send promotional & discount messages on WhatsApp Chat via Interakt to inform customers about new offers.
2. Feedback - Ask for customer feedback through pre-approved notifications and much more.

Shared Team Inbox

Support your store customers through a shared team inbox and respond to queries instantly with a single WhatsApp Business API Number.

Conversation Analytics

Track business KPIs, agent, and campaign performance via analytics and monitor response & resolution times to improve your customer experience.

Integrations

Interakt enables quick integrations with popular eStores, CRMs & business apps. Any app can integrate smoothly with Interakt’s public APIs.

Access Interakt on the go, available on App Store & Google Play Store!

TOTAL MONTHLY BILLING = 1 + 2

1- Subscription Charges based on your plan

2- Country-wise Conversation Charges(User/Business initiated)

All plans include up to 1000 free conversations a month

a) Starter Plan: 0.0042 USD for User initiated conversation and 0.0068 USD for Business initiated conversations.

b) Growth Plan: 0.0041 USD for User initiated conversation and 0.0067 USD for Business initiated conversations.

c) Advanced Plan: 0.0040 USD for User initiated conversation and 0.0066 USD for Business initiated conversations.

Above rates valid when destination number is Indian. For other countries refer to our website's pricing page