From $29/month. 14-day free trial.Learn More
Shopify's native editing might not be enough for your customer service, sales, marketing, or logistics process. Get order automation, advanced editing options, and order processing tools that let your teams do more. With Edit Order, you can sell custom products and subscriptions, take phone orders, create loyal customers, work with your preferred business partners, and more.
Your team can easily:
With the self-service Customer Portal, let your customers add, remove, cancel, or edit items from their order based on custom logic that you choose:
Especially when it comes to more complicated orders like wholesale and POs. You can quickly:
Add customization and automation to your orders so you can do things like:
Use automation for fast campaigns and testing:
We're dedicated to merchant support:
We're Cleverific, Inc. A team of developers, designers, and strategists, headquartered in Santa Barbara, California. Our expertise and suite of ecommerce apps offer growth opportunities to merchants that are as clever as they are effective.
$4.99/month. 30-day free trial.Learn More
Orderify makes your customers happier, makes customer support easier and increases sales. Takes a few minutes to set up and try.
Trust and Comfort: Most online shoppers check the return/cancellation policy before buying, and shoppers are often willing to keep buying from an online store if they had good experience canceling or returning an order. Customers are more comfortable and become more loyal when they can edit or cancel their orders easily. This is why most major online stores lets customers edit and cancel their own orders.
No More Frustration From Order Mistakes: Customers make mistakes when ordering. They often enter the wrong shipping address or want to change items. With Orderify they can easily and cleanly change any part of an order on their own without the frustrating, slow back-and-forth with customer support.
A frustrating customer service experience and higher customer service response times lead to lower sales and fewer repeat purchases. For stores without Orderify, a top reason customers contact support is to edit/cancel an order. Orderify eliminates this burden, getting customers instant satisfaction and reducing the workload on customer support.
Orderify lets customers edit/cancel/reorder everywhere they can see an order - the order confirmation/status page, the customer account page and the order confirmation email/SMS. Orderify boosts sales not only by making reordering much easier but by also making the ability to reorder available in all highly visited locations.
Once you install, our 10-15 minute, one-time setup will help you add order edit/cancel and reordering to your order status page, your order confirmation email/SMS and your customer account page.
Order Cancellation: When your customer presses the cancel button, he or she will get a confirmation pop-up. Once the cancellation is confirmed, the order will be canceled and automatically refunded.
Order Editing: To give your customer complete flexibility when editing an order, we cancel and refund the original order and reload a shopping cart with all of the items in the original order. That way, your customer has the flexibility to edit payment, shipping and order content information. This also prevents any confusion where orders end up partially edited or edited with mistakes.
Reordering: When your customer clicks the reorder link, he or she will be taken to either a checkout or a shopping cart (depending on your settings) that contains all the items from the order for easy reordering.
Free plan available. 14-day free trial.Learn More
Well, the answer is very simple:
With Order Merger you can choose when 2 (or more) orders should be merged to a single order, notify the customer, and possibly even refund some of the shipping costs to your customer. Powerful automation for powerful stores.
You can also control what to do with the previous orders, and the new orders and add some notes or tags to each and every order associated with the merge.
To simply put it, our app let you consolidate orders into a single order. We'll make sure you have full control over what orders get merged together, what to do with the old orders, what to do with the extra shipping fee and let you send an email to notify the customer.
We make sure you don't have any blind spots when combining orders together:
With order merger, you can easily take some actions or add some information to the new merged order, or to the old orders. Using dynamic tags that'll make sure you know exactly what happened with each order.
With Order Merger you can also combine order manually in case certain orders won't fit the rules you've created, with a few simple clicks on the manual merge page.
$15/month. 5-day free trial.Learn More
Draft And Custom Orders For Shopify POS is an app for creating and managing draft and custom orders right within your Shopify POS device. With this app, you will also easily be able to add draft orders created by any app or system to your cart in Shopify POS.
Install it now, and start immediately managing your draft and custom orders right from within Shopify POS.
After collecting feedback, we've listened and incorporated many features to help you and your business continue to be successful with draft orders inside Shopify POS.
We love feedback and we'd love to hear about your experience. If we are missing a feature that you need, let us know and we will do our best to add it to the app.
From $12.95/month. 14-day free trial.Learn More
High volume, low value transactions can easily lead to many orders that may require repetitive post-purchase editing. While you can automate some things like auto-fulfilling gift cards or tagging specific orders, splitting orders, draft orders and fulfillment requests can be a painful and time-consuming task.
Below are a few key automation and bulk-editing tasks you can do with the SplitOrder app:
Directly split Shipment orders in your ShipStation paired account.
Automatically split matching items by maximum unit, sku or weight.
Automatically split items by their customized properties.
Bulk split draft orders by matching lineitem(s).
Bulk split draft orders by in-stock vs out-of-stock.
What SplitOrder [cannot] do: * Split subscription or already removed items into a new order. * Split orders set for local delivery * Split orders created by other 3rd party Apps
Lastly, we want to hear from you! If you have a specific post-purchase editing task not listed above that will save a lot of time, feel free to leave us a message.
Free plan available. 7-day free trial.Learn More
Whether a customer made a typo, selected the wrong auto-fill, forgot an apartment number, or moved before an order could be fulfilled, that shipping address needs to be fixed or someone is going to have to pay to resend their order (and likely cover the cost of lost product). Relocate by Crowd Control simplifies the process by allowing customers to update the shipping address for unfulfilled orders, saving everyone time and money.
Relocate reduces shipping errors and customer service requests for:
Relocate can be enabled/disabled as needed to give you control as to when customers can edit their address. Customers can edit their address using the following convenient locations:
Admin features include:
From $5.99/month. 3-day free trial.Learn More
This app allows to you import multiple orders into Shopify using a single spreadsheet. Download the template to get started. When the template is filled out, save it as a .CSV file and use the app to import the orders. You can choose to upload orders as draft orders, unpaid orders or paid orders.
The template includes many properties that you can fill out.
The app has some options that will affect the way your orders are imported
Use this app to create draft orders quickly and easily from existing .csv files. There are a few requirements before you begin.
The headers of your CSV file can be named anything you want. You will map the headers to one of four fields, after you upload your file; SKU, Title, Quantity and Price.
The only required field is the SKU. Your CSV file must contain at least one column containing the SKU. The app will attempt to find products in your store that correspond with the provided SKU. If no products are found, then a custom line item is used on the order.
Title, Price, and Quantity are all optional fields.
The title is an optional field. When a corresponding product can not be found for the given SKU, it will use the provided title and create a custom line item on the Draft Order.
When the price is supplied in the .csv file it will be used when creating the draft order. The value in the price column must be less than the price of the Product Variant, since it uses the discount system built into Shopify. When the price is not supplied, the price of the corresponding product is used from your store. When a corresponding product can not be found for a given SKU and a Price is not supplied, it defaults to $1. You can always change this when the Draft Order is created.
This is used to set the quantity of the products on the order. When the quantity is not provided in the CSV file, it will default to a quantity of 1. You can always change this after the Draft Order is created.
Free plan available. 7-day free trial.Learn More
Pre-Order Alpha provides merchants the ability to sell pre-order, out of stock, and "coming soon" products. Merchants can accept payments, but fulfill the orders at a later date.
Pre-Order Alpha needs just two settings for it to be enabled on any product. Get in, set it up, and get back to selling. Quick, simple, and easy.
Add multiple products to pre-order by tagging (a paid feature on most other pre-order apps)
Highlight your pre-order products with our customizable ribbons
Update the label on the "Buy it Now" button for pre-order products
Orders that contain pre-order items can be automatically tagged, to enable easy organization, tracking and fulfillment.
Give your customers an added "nudge" just before they purchase. Optionally display a notice that they are about to pay for items that will arrive at separate times.
Optionally send an added confirmation email to users after they have purchased pre-order items. This is a great opportunity to send confirmation details, and further improve engagement with your customers.
Pre-Order Alpha provides merchants with powerful options to enable them keep selling products while inventory gets back-ordered and fulfilled at a later date. Setup your preferences within the app in the admin panel, and we customize your storefront to provide a new experience to your customers while your products are unavailable.
From $9/month. 14-day free trial.Learn More
Order Status Pro helps you keep customers updated on order progress. It allows you to create custom statuses for your orders that can be configured to automatically notify the customer (or other third parties) of the status change.
An order’s status can be updated in a number of ways: through the app itself, by scanning a QR code on your smartphone or by tagging the order in Shopify admin.
To help reduce customer queries, the app also provides an Order Lookup Page that allows customers to check the status of their orders, even if they don’t have an account. They simply enter their email address and order number to display the order status. The Order Lookup Page does not require any editing of Liquid themes or programming.
From $14.99/month. 14-day free trial.Learn More
Advanced Fulfillment Rules lets you create simple rules that routes an order to a location such as a warehouse based on the shipping address country or state. It takes moments to set up and then you can use the app to move orders, safe in the knowledge they are going to the right place. Once you're up and running you can set the app to fully automatic mode, so orders are moved to the correct location the moment they are created or paid for!
Customers complain about the time shipping takes, with Location Based Fulfilment, you can get your orders where they need to be keeping your customers happy and saving you money on shipping costs
Simply select the shipping country or state you want orders to be moved and the location (i.e. warehouse) you want to move orders to
Now every time you move an order with the app, it will check the shipping address country and state, then check for a matching rule. If it finds one, it will move the fulfillment location for that order to the matched location.
Once you are happy with how the app works and the rules are performing as expected, you can turn on automatic moving of orders. This will fully automate the process of moving orders as described above and you can go back to concentrating on more important things in your business
If you have 3 rules
And 3 orders
They will be fulfilled at the following warehouses