Easy FAQ helps you to create modern FAQ pages for your store. The app is carefully built by taking all end users into consideration which makes your life easy. Reviews from other merchants does speak for itself.

FAQ page is fully customizable meaning you can adjust various aspects like font size, color, style etc., to match your brand and style. Solid underlying infrastructure & built-in cache allows faster page load time which helps customers load FAQs page in a fraction of seconds.

One click install help merchants to build their own FAQ pages without anyones help. The app doesn't require any changes in your theme and works independently so you don't need to have any coding/programming knowledge. Give it a try and reach out if you have further questions, feature requests or need any help.

App also supports app block extensions in Online Store 2.0 themes which are also known as section everywhere.

Features:

• Responsive and modern customizable templates
• Supports latest app block extensions (section everywhere)
• Native store language translations
• Lot of configuration options for FAQ page
• Google FAQ schema support to boost store SEO (on dedicated FAQ page)
• Product FAQs - Easy way to show different FAQs on different products! (on Online Store 2.0 themes only)
• Rich text editor for answers
• Show FAQs on any page
• Show FAQs on checkout success page. (Post purchase FAQ)
• Support for creating multiple FAQ pages.
• Allow customers to search for FAQs through search bar
• Categorization support
• Template live preview
• Export FAQs
• Built-in cache
• Customizable FAQ page URL
• SEO meta tags for dedicated FAQ page
• Advanced FAQs & Categories ordering
• Custom CSS
• Nightly backups
• No copyright on any plan!

Recently launched:

• Product FAQs - Easy way to show different FAQs on different products!
• Native multi language translations support
• SEO meta tags for dedicated FAQ page.
• New premium template!
• App block extensions for themes built with Online Store 2.0 (Section Everywhere)
• Ability to show FAQs on thank you page.

Coming soon

• Let us know what you would like to see!

Password

• If demo store asks you for storefront password. Please enter "shopify".

Extras

• If your theme has specific styling requirements, feel free to reach out via support email and we will surely find a common ground to make it look great.

AVADA FAQs is a helpful tool that automatically addresses customers’ common concerns and issues without store assistance.

Benefits of AVADA FAQs

• Provide a smart, instant and helpful FAQs popup for customers to track their orders and find popular questions.
• Offer resolutions to clients’ common and urgent problems 24/7.
• Customers can get quick support through multiple Contact Us methods in personalised cases.
• Build trust, and boost customer experience and conversion rate.
• Decrease the cart abandonment rate and sales loss due to late responses.
• Reduce popular queries and cut down customer support time in half.

Full features

Order Tracking

Show the Order Tracking functionality for customers to track parcels without asking for help.

FAQs Report

Help Shopify stores manage FAQs easily by showing the question and category number in the FAQs report.

Unlimited FAQs categories

Allow e-businesses to create immense queries and FAQ categories. Hence, they can give readers full and clear information.

Highlight featured categories

To place emphasis on important information, AVADA FAQs app provides the highlight function on main categories. Customers can access these categories on popup or Helpdesk quickly instead of searching them around.

Edit questions

Add more, edit, or delete common questions with ease. Admins can also stress out any query and show them on the Articles block.

Contact us methods

Various Contact us methods for 24/7 LiveChat support (WhatsApp, Phone call, Message, Contact Form).

Popup Widget

• Stunning themes for FAQs popup and Help Center.
• Create FAQs widget to show anywhere.
• Flexibly customizable widget (text, color, icon, alignment, etc.), advanced settings, and Instant preview of the FAQ popup before publishing.

Display FAQ page

Customize FAQ page and add FAQs link to Main Menu or Footer.

Help Center (Helpcenter, Help Desk, helpdesk)

Willdesk, born to support you to provide the best customer service, is a helpdesk that allows your customer service team to manage all of your support, and customer service in one place.

Top Shopify stores use Willdesk to reduce ticket first response time and increase the efficiency of their customer support teams.

We totally know how hard and stunning it is for you to manage customers’ tickets from different platforms, for example, live chat, Whatsapp, contact us page, email, Facebook, Instagram, etc. that's why we created Willdesk.

As opposed to solutions like Zendesk, Willdesk has an extremely powerful integration with Shopify, so that you can see order details for a customer, and refund, cancel, and duplicate orders without leaving the helpdesk app.

6 reasons why you should choose Willdesk

1. Provide Customer Service On Every Channel

*Manage conversations from live chat, Whatsapp, Messenger contact us page and email in one helpdesk.

*See the full customer live chat and message history across different channels in one view.

*Support for multiple stores.

2. Cut Customer Support Time In Half

*Respond instantly with live chat.

*See customer support details and orders right next to the ticket.

3. Automatically reduce 30% of customer queries.

*Show the Order Tracking, FAQ, and more functionality for customers to resolve more than 30% of issues before reaching agents.

*Integrated with Parcel Panel, no need to install any third tracking apps.

*Service assistant for Dropshiping(Oberlo, etc).

4. Increase Conversions And Revenue

*Live Chat with customers currently in your store.

*Provide helpful service according to their purchase and communication history.

5. Help to build your brand

*Easily customize styling, and branding to match your website. Enable customers to see orders, track packages & browse FAQs in LiveChat.

6. Multilingual

*Set up live chat & help center in English, Spanish, Dutch, Norwegian, German， French, and others over 40+. Don't see your language here? Contact us and we'll add it.

Feel Free to contact us whenever you need our help

24/7 Live Chat Support (Deutsch, Español,Français,Italiano,Português,Hindī,汉语, etc.)

Note: If the FAQ demo store asks you for a storefront password, please enter "123".

When shopping online, customers tend to ask the same questions that require immediate answers. Consequently, the support team keeps wasting time on resolving repetitive inquiries. What is more, it is inconvenient for customers to submit tickets every time some simple clarifications are needed. As a result, shoppers hesitate to make a purchase and leave the site.

FAQ Page & Help Center Pro app by DDSHOPAPPS enables customers to look for common inquiries, questions with answers on the Knowledge Base and free FAQ lists. Admins can create their own informative SEO-friendly FAQ page with all the necessary features.

The features of FAQ Page & Help Center Pro app

FOR ADMIN

• Easily install and configure: This app provides friendly back-end management that helps you to create, edit, and remove FAQ category and FAQ questions/answers easily
• 10+ nice templates
• Use an embed code to add FAQs to any page, post, category, product, collection, etc
• Drag and drop to sort order for questions
• Easy to enable/disable the FAQ Page & Help Center Pro app
• Create and divide FAQs into suitable categories
• Enable/Disable FAQ category with a single click
• Show and change FAQ category icon before FAQ category title.
• Hide FAQ category on the main FAQ page when you use it on the product page.
• Add images and videos to FAQ answers
• Customize the look of your FAQ page according to your needs by changing background, text color, font size, etc.
• Able to go to the FAQ page from the backend
• Make rich results in Google search (Good for SEO)
• Boost sales

FOR CUSTOMERS

• Friendly UI
• Easy to access a question/answer through the FAQ page
• Optimize loading speed
• Work on all devices

Migrating from another FAQ solution?

GET FREE MIGRATION: We will move all your existing FAQs from your old app to ours for FREE. (Ping us in chat after you install)

Why Us?

• Only FAQ app where you can choose your FAQ page to have an Accordion or Help Center design
• Only FAQ app with both an FAQ page and help desk widget
• Only FAQ app that gives direct URLs to each category & articles (to share directly with customers)
• Only FAQ app that allows you to choose to show an FAQ on the FAQ page or on a product page
• Get hands-on support in our live chat

Easiest FAQ Page/Helpdesk app to setup

• Easy to install on your store: no liquid code editing is needed
• Fully customize the look & feel to match your branding
• Rich text editor with HTML and Markdown support for creating FAQ articles
• Drag & Drop re-ordering of FAQ article

Beautiful UI that's fully customizable

• Fully customize the help desk/faq page to suit brand
• Icon packs & Themes

Supports Translation into multiple Languages

• The UI Texts is auto-translated into 20 languages

One-of-a-kind Corner Widget for Contact Us

Allow customers to message you via * WhatsApp * Email

Engineered for speed

Our team spends an overwhelming share of our time and energy optimizing the speed of our FAQ widget, FAQ page, and help center so that our widgets load fast and your store gets high-speed scores.

Optimized for Mobile User experience

Built from grounds up for optimal user experience on mobile devices, because a lot of e-commerce traffic is from mobile. Optimized speed and loading performance.

Simple design. Beautiful User experience

Designed for the best user experience for your customers. And simple to use for merchants to create professional-looking FAQs in minutes, without any technical knowledge.

About SupportCorner HelpCenter team

SupportCorner FAQ Page and HelpCenter are built by a small team of passionate engineers who care for their craft, their customers, and all things Shopify.

Customer Support Philosophy

We focus our efforts on just a few high-quality apps and we personally handle any questions from our customers to help them as fast as possible. Do check out the reviews on our other apps to learn more about how we operate.

Password If the demo store asks you for a storefront password. Please enter "corner".

Professional FAQ app helps merchants create a nice FAQ page without coding skills in a few minutes. Besides, it allows to customize styles of elements on FAQ page so that it's suitable for the current theme of the website.

Developing thoroughly based on user’s review and actual needs, Professional FAQ app not only helps you operate easily but also convert customers quickly through making a decision without waiting for any questions. Moreover, responsive and clever themes make your site look eye-catching and modern. Get chance to try it and Professional FAQ app will not make you disappointed

Features:

• Responsive and clever theme available.
• Native store language translation.
• Lot of configuration options for FAQ page.
• Show FAQs on product page
• Wealthy text editor for answers and categories.
• Customizable FAQ page URL
• Enable customer to seek out for FAQ on search bar.
• Custom CSS FAQ to look nice on FAQ page
• Template live preview
• FAQs export

[NEW Feature] 1:1 Live Video Shopping to assist your online customers.

Wasting time replying to repeated queries?

Automate your Support with Multi-lingual FAQs, Help Center/FAQ Page, Order Tracking, Track order page, Contact us form page with Captcha, Social Share button, WhatsApp, Tidio, Tawk.to, Shopify Inbox chat, Pinterest "Pin it" button, No-code & 1-click Install.

Keep your customers updated on the whereabouts of their orders until delivery through an intuitive post-purchase experience to resolve their issues instantly & autonomously without reaching your support agent.

Multi-language support*

Choose a language from the drop-down menu (in the admin>settings>Faqprime setup) & click save. The following languages are currently supported. (only UI Text would appear in the selected language)

• English
• French
• Italian
• German
• Portuguese
• Dutch
• Spanish
• Hungarian
• Russian
• Turkish
• Indonesian
• Japanese
• Danish
• Chinese (Simplified)
• Korean
• Norwegian
  • NOTE: The language for FAQs must be changed manually

Why FAQPrime?

• Resolve Customer issues (Instantly & autonomously).
• Significant reduction in customer wait times
• Increase in sales conversion
• Save customer support costs

FAQ Page with questions/answers templates | Help center page

• Beautifully designed, ready-to-use pre-filled FAQ question templates to save your time. Start providing automated support immediately.
• Edit/Replace/Add custom FAQs or categories.
• Rich media editor to upload YouTube videos(just paste the video link), images and links in the FAQs
• Auto-generation of Help centre and FAQ page (custom footer with HTML supported).

Multi-user WhatsApp live chat

• Unlimited WhatsApp Chats
• Unlimited WhatsApp Support Agent numbers

Contact us Form with Captcha

• Receive & reply to support inquiries via Email (helpdesk)
• Auto-generation of Contact us page (with custom header & footer)

Order tracking page, Order status lookup, Shipping status (supports both email Id and phone number)

• Simple UI with email/phone number and order number fields to view the status of their orders as many times as they'd like.
• Integrates natively with (Shopify's order confirmation page)
• Auto-generation of the Track order page.

Social Share button and icons on your store

Increase your social shares and drive additional sales

• Choose the location of the Share button 'left or right'
• Choose the share button size and style
• Craft your custom text to accompany your shared content.
• Social accounts including WhatsApp Share button, Facebook, Instagram, Twitter, Messenger, YouTube & Pinterest

Live Chat Integrations

• Comes Pre-integrated with WhatsApp, Messenger, Tawk.to, Tidio & Shopify Inbox.

FaqKing helps you to create modern FAQ pages for your store. The app is carefully built by taking all end users into consideration which makes your life easy.

FAQ help center page is fully customizable meaning you can adjust various aspects like font size, color, style etc., to match your brand and style.

FaqKing app doesn't require any changes in your theme and works independently so you don't need to have any coding/programming knowledge!

Top Features:

• Responsive and modern customizable templates
• Admin is able to add images and videos to FAQ answers, format texts
• Allow visitors to search for questions
• Lots of configuration options for FAQ page
• FlyoutFAQ
• Show FAQs in a separate page and your product pages
• Support for creating multiple language translations for static FAQ page
• Live preview when you edit!
• Handy editor (no coding required)
• Premium support

FaqKing - easy to install, simple to use:

This program provides simple back-end management that makes it easy to create, edit, and delete FAQ categories and questions / answers.

Make it stylish and keep the color palette

Maintaining style is no less important factor in making your FAQs attractive to visitors and encourage them to use them. With multiple templates and full access to customize them, you will be able to create a FAQ-compliant design for your store that will look seamless on your site and attract more visitors.

FlyoutFAQ feature (NEW!)

FlyoutFAQ feature, a simple button at the bottom of the page that serves as a collapsible FAQ section for any page of your website. Present your readers with questions people actually look for the most on specific pages and solve their problems immediately!

Static page language translations (NEW!)

Add multiple language support to your main FAQ page with ease!

FAQ JSON LD

FaqKing will add JSON LD to every FAQ block to let google understand and create rich snippets.

Answer frequent questions immediately using a smart and easy-to-use FAQ system and make your potential customers happy

It’s hard to get it, but it’s the truth.

People who browse your shop in search of a product to buy are human beings as well as you, in the flesh, and as such, they think, reflect and ask questions.

You know when you’re in front of a product on the shop shelf, you’re ready to buy, but nobody comes to help and resolve doubts about shipping, packaging, building materials, and so on?

You try to find the answer to your questions in vain, but nobody is listening, you get gradually overwhelmed with frustration and finally leave the shop disappointed and bitterly annoyed.

On the web, this behavior is blown out of proportion and every single question left without an answer turns into a lost sale in no time. And for those few people who take the further step to send an email and ask, the waiting time makes their dissatisfaction even bigger.

And what about customer care? Well, the team always answers the very same questions, and their motivation to work drops down quickly.

You can solve this problem easily and immediately!

Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness, and sales.

We’ve just created a product you can’t live without!

With Instant FAQ & Help Center you can:

• Add a search bar to your help desk
• Customize the layout colors
• Choose among different display styles
• Advanced FAQs & Categories ordering
• WhatsApp, Facebook Messenger, Telegram, Skype, Viber, Zalo chat integration
• Reply to custom queries via email
• Rich text editor for creating FAQs
• Image and Video (Youtube, Vimeo) support

More features

• Work on both desktop as well as mobile.
• Work with all themes.
• Compatible with all browsers.

Install today and feel the difference right away!

Benefits

Improve your Store UI/UX and increase your sales organizing Products Descriptions into Accordion tabs widget with several sliding tabs.

And add a FAQ page to your Store easily. Add questions and answers directly to your Page content and app will transform page to Accordion tabs automatically;

Important: our app adds fully WCAG 2.0 / Section 508 compliant accordion widgets!

Configuration

App may be easily configured to recognize any Heading in your Product description or FAQ page content as tab header. All the text till the next heading will be considered as this accordion tab content.

Flexibility

Assign tabs to all products, certain collection(s) or individual products.

Look and Feel

Widget look and feel may be easily customized with our interactive Layout Editor. You may change tab text color, background color, border, corner radius and much more, and preview how it looks immediately before changes will go live.

3rd party integrations

Easily add Reviews widget as a separate Accordion tab on your Product page. A lot of popular reviews, remarketing and sizing chart apps are supported out of the box!

Would like to add another app as a separate tab? No problem! Just copy/paste app Embed code and it will work like a charm! Or ping our support team, and we'll do that for you free of charge and make sure both apps are working properly.

Installation

App installation process is extremely easy and fully automated, no need to add any codes manually. So do not hesitate and test drive our app now!