The analytics platform for customer-centric brands

Customers share their preferences, needs, and wants every time they interact with your brand.

RetentionX collects all customer data, prepares it in ready-to-use analyses and allows you to feed all generated insights back into your marketing stack.

Increase Retention

Get all the analyses & tools you need to sustainably improve LTV and customer loyalty.

• Identify the key customer segments that drive your business
• Learn what your ideal customer looks like and find similar ones
• Trigger more repeat purchases and increase LTV

Fight Churn

Find out who is predicted to churn when, and determine what might make them stay.

• Segment customers at risk of churning early on
• Incentivize them to come back by creating personalized experiences
• Increase the percentage of customers recovered and win back crucial LTV

Reduce Costs

Identify unnecessary costs and optimize the contribution margin of each and every order.

• Identify and take action on customers and products with high return rates
• Eliminate discount codes that are overused by bargain hunters
• Optimize your free shipping threshold

Maximize Sell-Through

Improve sell-through, margins and identify products that lead to maximum LTV.

• Find out which products attract the most loyal customers
• Identify products that customers buy again and again
• Increase AOVs through smart up- and cross-selling

Optimize Customer Acquisition

Find out which channels and campaigns your marketing budget is well invested in.

• Get the LTV of every campaign and channel
• Create powerful lookalike audiences based on your best customers
• Increase your LTV:CAC ratio

Automate Your Workflows

Integrate RetentionX into the stack of tools you rely on. No more copy-paste in excel.

• Set up email flows based on your customers’ behavior
• Deliver world-class customer service by providing your teams with all insights
• Push real-time audiences to your ad channels

Features

Get a brief overview of some of the built-in features

• Customer Segmentation
• LTV Analysis
• Cohort Analysis
• RFM Analysis
• Social Ads Automations
• Product Analytics
• Fully Automated Reporting & Analytics
• Customizable KPI Dashboards
• and much more

Replaces various other analytics apps

Perfect replacement for other applications such as Google Analytics, Data Studio, Glew, Daasity, Peel Analytics, Lifetimely, Polar Analytics, OrderMetrics, Littledata, Conversific, Supermetrics, PowerBI, BeProfit, Blyp, Profit Analytics, Segment

Right choice if you are looking for agency analytics, abc analysis, data analysis, customer analytics, customer analysis, advanced analytics, data analytics, subscription analysis, customer segmentation, customer segments, google analytics, customer loyalty.

Quiz Builder: create an automated sales funnel for your store with our zero-party data marketing platform

1 - A quiz boost sales on the first visit by giving your customers a personalized product recommendation.

2 - Recover abandoned carts. Quiz results are sent to your customers' inbox so they can come back and finish the purchase later if they haven't made up their mind yet.

3 - Grow your audience. Send captured leads mailing list, so you can segment them based on their responses and follow up with targeted campaigns.

Guided Selling: a personal shopper for your store

Being engaged by a salesperson is key to a successful shopping experience. After all, your customers might not be experts in the products you're selling and they might not know which ones best match their needs.

Online shoppers need guidance on finding what they want, just like in real shops.

How the quiz works

Our quiz engages your customers just like a salesperson would do, guiding them from start to cart and ensuring they find exactly what they're looking for.

Our app allows the customers to play an active role in the buying experience. The quiz asks your customers a series of questions, analyzes their responses and returns a selection of recommended products that match their needs along with an explanation to why they're the right fit for them.

Customizing the quiz to your particular needs

We believe every brand has its own personality. Our app allows you to customize multiple aspects of the quiz. With our easy-to-use quiz builder you can:

• Define the questions you ask
• Personalize the recommendations
• Choose within multiple fonts and color palettes

Connect your quiz to Klaviyo, ReCharge and your CRM

Some of our key features include:

• Plug and play. Easy to install, no coding required. Sell more effectively within minutes, not days.
• Conditional Logic. Your customers never have to skip irrelevant questions because with conditional logic rules, they’ll never even see them. This gets higher completion rates through a more personal, human interaction.
• Lead capture. Encourage your customers to leave their contact details (for following-up or retargeting).
• Connect to your mailing list or CRM.

When is a Product Recommendation Quiz useful?

Shops where their customers are overloaded with choices are a great fit, a few cases are:

• When the product is complex or it's difficult to compare alternatives
• When buyers do not have clear preferences about what they want
• When people want to make a quick an easy choice (e.g.: gifts)

Certain verticals are inherently more suited for our app:

• Skincare, Cosmetics & Beauty
• Nutrition, Vitamins & Supplements
• Clothing, Jewelry & Accessories
• Sports & Outdoor Goods
• Specialized Equipment & Supplies

Add Zigpoll to your website and collect feedback for free.

No-code setup in seconds on both Shopify and Shopify Plus. Install the number one rated survey app and get 100 free responses from your customers every month.

Solve for iOS14 & weak marketing channels

New privacy initiatives are degrading the performance of Facebook, Instagram, TikTok, and other social and email marketing channels. Use zero-party data directly from your customers to regain control of your marketing.

Our Philosophy

Ever wonder what your customers are thinking about your products, content or store design? Just ask.

Zigpoll lets you ask key questions at any point during your funnel, including on the post purchase page or in an abandoned cart email.

How it Works

Zigpoll lets you survey your audience using polls and forms. You can create as many surveys as you like and they can be embedded on any page within your store (including checkout and order pages) or sent via email. Every poll can be fully customized to match your website.

Examples

• Want to find out how customers felt about your checkout process or what lead them to convert? Include a post purchase survey to find out.
• Want to understand why a customer abandoned his or her cart? Send them a link to your survey in the abandoned cart email and include a coupon code.
• Want help deciding what new product to make? Ask a multiple choice question or let your customers write in their own answer.
• Want a quick Contact Us or Feedback Form? No problem. Zigpoll makes it easy to create feedback forms that can live anywhere on your site.
• Want feedback about how to improve your newest product? Use a long answer slide to ask your customers directly.

These are just a few ways that Zigpoll can be used to gather key insights for your business and increase your sales, email list, and conversion rate.

Feature Highlights

• Automatically send a poll via email (on fulfillment, abandoned cart, etc..)
• Post Purchase surveys embedded directly on the "Thank You" page
• Exit Intent surveys
• Incentivize participation with discounts and giveaways
• Ask multiple questions within a single poll
• Track customer responses to all polls within your site
• Include customer metadata
• Capture emails
• Export data to CSV
• Enhance your customer profiles
• Best in class support
• Copyrighting and strategic assistance
• Shopify Flow support
• Integrates with Klaviyo, Mailchimp, GetResponse, Google Analytics, Gorgias
• Capture Zero Party Data & First Party Data

See How We Stack Up To Other Survey Tools

Compare us others like: Medallia, Survey Monkey, Typeform, Grapevine, Jotform, Qualtrics, Enquire Post Purchase Survey, Google Forms, GetFeedback, Automizely, Privy, OptiMonk, Sales Pop Up, Yotpo, Justuno, Shogun, Vitals, Seguno, PushOwl

Stop running the one-size-fits-all campaigns. Run a tailored campaign for each of your customer groups. Someone who just made the first transaction in your store should see a different campaign than someone who regularly purchases.

Loyal is a valuable yet straightforward customer analytics app to give you precious insights. Based on their purchase history, it will automatically split them into six segments using a so-called RFM analysis (Recency, Frequency, and Monetary).

And then show you tips on what campaigns and types of communication you should use when interacting with each customer group. You can also export the CSV of each group to import it into your email marketing tool. Or use customer tags in Shopify.

Using tailormade campaigns for each customer group will improve your retention, customer lifetime value, and you will be able to monetize your existing customer base better.

Key Loyal features

1. Automatically analyze your complete order history and create six customer groups using an RFM analysis (i.e., how frequently and recently they bought something)
2. Monitor important retention metrics like number of customers, customer lifetime value, orders per customer, and average order value
3. Tag your customers based on their group. With auto-tagging, you can simply set up campaigns on Klavyio or Shopify Email when the customers move from one segment to another
4. Export CSV files for popular campaign and marketing platforms (Facebook, Google, Klaviyo)
5. Read tips and recommendations on how to approach each customer segment
6. Receive a weekly summary email summarizing the most important changes in your customer health
7. Add quick shortcuts to your Customers page in Shopify
8. Detailed analytics page with more details and history

The six customer groups based on the RFM analysis

1. New – First-time buyers in your store. Usually, the most significant customer segment in newer stores.
2. About to Sleep – Customers who don't buy often and haven't made any orders recently. Usually, the most significant customer segment in active stores.
3. Sleepers – Customers made their last purchase a long time ago and have a low number of total orders. Most likely, they are lost.
4. Potential Loyal – Customers who bought recently and have the potential to become loyal
5. Loyal – Your most precious customers who are returning frequently
6. Loyal at Risk – Past loyal customers who haven't been active recently

Bring all your data in one place. Trusted by over 800+ Shopify stores including Fanjoy, Hero Cosmetics, Soko Glam, AYBL, and From Future.

Multichannel Analytics software where you can aggregate all your data into a comprehensive dashboard to visualize your eCommerce performance and monitor issues in real time. Use one single full-stack solution combining Connectors, Data Visualizations, and Data-science to save time and improve ROI.

Polar Analytics helps you get actionable marketing insights like your true CAC and Marketing Efficiency Ratio, and true LTV, without any engineering required.

You can use the platform to:

• Optimise Customer Acquisition and manage performance marketing more effectively
• Automate your Reporting and never download CSVs again
• Increase Retention and LTV with the most robust views on retention and repeat orders for Shopify Stores
• Improve merchandising with advanced reports on Product Analytics
• Improve Engagement marketing with advanced email marketing reports

Here's what you get:

17+ Data Connectors

Unlock the full potential of your eCommerce and marketing data with pre-built integrations for Shopify, Google Analytics, Google Ads, Facebook Ads, Bing Ads, Pinterest Ads, Tiktok Ads, Snapchat Ads, Klaviyo, and Google Sheets.

All-in-one Actionable Analytics Dashboard. Customize easily.

Get all the key advanced reports you need to monitor and improve your marketing spend, CAC (Acquisition Costs), LTV (Customer Lifetime Value), Cohorts, ROAS, and more. Create advanced

Multi Brands and Multi Shopify Stores capabilities

Aggregate data from all your Shopify stores in the app. Create views to segment this data by Country or by brand if you are an agency or an e-commerce venture studio

Smart Alerts and Insights

You can set smart alerts on your most important KPIs: drop in conversion rate, increase in Customer Acquisition Cost, etc. Get notified immediately via e-mail or Slack.

Email and Slack Snapshots reports

Schedule Email or Slack Snapshots. Choose the metrics and frequency you want and share them with your team.

Unlimited Users

Share the dashboard with team members, contractors, or investors. Give visibility on your most important KPIs and align your team on what's next.

Agency Plans

Provide analytics and Reporting as part of your agency services. Centralize all your clients in one place to improve Customer retention and save time doing manual reporting.

Polar is equivalent to having Supermetrics/Funnel + Power BI / Data Studio / Looker + Data-Science into one app. No engineering or maintenance is required.

Analyzely - Google Analytics 4 lets you take advantage of all the features and benefits that come with using Google Analytics. You'll be able to get a clear picture of your store's visitors and their behavior, thanks to our seamless integration with GA4.

The Google Analytics tool plays an important role in online retail stores by providing a comprehensive analysis of visitor behavior and how it affects your sales data. Therefore, it helps you to view more information from your customers so you can better understand their interests and preferences in order to adjust your subsequent efforts.

The Analyzely - Google Analytics 4 app provides you with a way to add Google Analytics to your store. All you have to do is place the Measurement ID and enable the standard eCommerce events. Whenever you want, you can enable or disable activation with just one click.

So, after you've installed this Analyzely - Google Analytics 4 App, all you have to do is click to link your store with Google Analytics Tool and find out data about the website visitors that you probably didn't know.

Here are some highlights of this Google Analytics Integrating App:

• It is so easy to install and use. Everything can be done without touching a code.
• Accurately measure the performance metrics of your store by integrating your store with the Google Analytics tool.

Are you frustrated that none of the sizing apps do exactly what you want?

Product sizing is often an overlooked part of an online clothing business. It is time to take it seriously and we are here to be THE solution to all your sizing challenges. Our goal is to help you improve your conversion and reduce refunds by offering size recommendation and professional size charts for your shoppers.

Easy creation

• Import size charts from image, web page, and CSV! (**image & web page require credits, which has extra charges)

Sizing Fit Recommenders

• 3 different type of recommender depends on your shop. Reduce returns and improve your conversion rate!
• Advanced Apparel Recommender: machine learning based body size prediction from simple questions like age & gender, then recommend the best fit.
• Generic Table Recommender: recommender for products we can’t predict body size yet (i.e. pets, children)
• Custom Size Recommender: create recommenders completely based on your own logic that fit your specific shop’s requirements!

Powerful Size Chart

• Flexible size chart layouts: you can add multiple tables, images, videos, tabs, and many more to enhance the customer experience.
• Flexible ways to match size charts to products: you can create size charts and match products using different rules, like matching specific individual product, product tags, product vendors, or collections. Match products based on ANY conditions or ALL conditions.
• Layout templates: create generic layout template and apply to different sizing charts, makes it easy to keep everything consistent.

Advanced Sizing Table

• Automatic unit conversions: input sizing in any unit of your choice. The plugin will automatically do unit conversions.
• Easy to use size chart editor to create any type of sizing table you want. You can merge table cells, create weight/height cross tables, set different units, etc.
• Useful keyboard shortcuts that shortens the time it takes to input table measurements.
• Copy & paste from excel or google sheet
• Auto unit detection from buyer’s geo location: the app can default the sizings in US (i.e. inches) to buyers in US and Metrics (i.e. cm) to the rest of the world.

Ultimate Customization

• Everything can be customized, including how/where size chart is displayed, the styles, the text so that everything can fit naturally with your shop

Analytics

• In-app analytics dashboard
• Google Analytics integration

Many more Features...

• One-click install: no need to touch a single line of code.
• Floating size chart buttons
• Sync size charts between different shops: If you manage multiple shops, you can "import" size charts from another shop and keep them in sync

Partners trying out?

We are free to test while the store is under development!

OCTOBER 22 RELEASES:

*Choose to have daily or weekly customizable email reports delivered to your inbox.

Website analytics don’t have to be hard. If you want a tool that’s as powerful as Google Analytics yet simple to use, look no further than Shopify Plus certified app, Lucky Orange. With a 1 click install you can increase your online sales today. Websites across the world have trusted us to prevent shopping cart abandonment & increase conversion rates on Shopify stores.

Whether you're a seasoned merchant or just getting started, we can help you better understand your visitors so you can gain more sales. Understanding visitor behavior on your store is vital; it’s one of the best ways to increase your sales.

Session Recordings and Heatmaps allow you to see where people clicked, scrolled & tapped on your website. You can drill down into a single person’s journey with session replays or you can see what traffic from a specific source, like Facebook engages with the most by reviewing heat maps.

The powerful combination of Live Chat & a live view of your visitors can prevent abandoned carts. If you see someone struggling in real time, you can use Live Chat (because who wants to “talk” to a chatbot) to see if you can help them find what they need or answer questions. Announcements allow you to create a pop up highlighting an upsell opportunity, offer a discount or ask for a product review.

Whether you are focused on B2B or D2C, we all want to know more about our customers. Through Surveys you can ask about their preferences, experiences or new inventory ideas. Use time-based triggers to engage shoppers at the right time with surveys.

As vital as it is to see what’s working on your store, it’s also beyond important to understand what isn’t working. Conversion Funnels let you quickly see which pages are converting and which are causing visitors to abandon your site. Form Analytics monitors key form metrics like abandonment, field order and time to start to find areas to reduce bounce rate on these forms.

We also know you have a long to-do list (e.g. streamlining email marketing campaigns and making landing pages) so you don’t have time to waste logging into different apps to see how your store is performing. Our real-time, customizable dashboards allow you to quickly surface meaningful analytics such as your busiest time of day, sources that drive the most traffic or how your conversion funnels are performing. Couple that with our powerful segmentation and filtering capabilities that allow you to quickly surface key insights like rage clicks, you’ll be uncovering conversion-boosting insights in no time.

Why should you use multiple Facebook pixels?

Pixelio is an easy-to-use app that will let you add & manage multiple Facebook pixels.

One of the greatest benefits of social media advertising is the ability to test, track, refine & target your ads with laser precision.

The Facebook pixel is a data-gathering tool that helps make the most of your ads across Facebook & Instagram.

Custom audiences – Without the pixel & Facebook placed on your site, you cannot create website based custom audiences based on website activity.

This will allow you to create remarketing audiences (critical for performance) & to leverage Facebook lookalike audiences, which are the basis of most successful Facebook prospecting efforts.

Why Pixelio ?

Pixelio is a simple yet powerful Facebook Pixel tracking app. It allows you to add & manage multiple pixel easily with a single click.

We integrate with all Shopify themes, so that you can never miss a single sale, even outside of Shopify.

With no coding or technical knowledge involved. The app will install the fb pixel code exactly on your store, the more pixel events & data are collected, the better optimization for more conversions.

Pixelio is fully integrated with your Facebook Ads. What this means is that your audiences are AUTOMATICALLY & dynamically being updated.

Pixelio allows you to track the following events :

• Purchase: fire the Purchase Event on the thank you page after Checkout, fires one per order
• Add to cart: When a visitor adds a product their Cart
• Initiate checkout: When a user starts Checkout
• Search: When a visitor searches for anything in the website
• View Content: When a visitor views a content (e.g Product or landing page)
• View Category: When a visitor view a collection page

What are its Features ?

• This app integrates perfectly with any theme you are using
• Add & manage multiple Fb pixel : Pixel Facebook, Multi Pixel, Facebook & pixel, pixels, Multi Facebook pixels, multiple pixel
• No coding experience required – simply copy & paste your Facebook pixel ID into the app
• Get access to the FAQ in all time to find the answer to you questions
• Shipping costs are included in the purchase value of the order so your Facebook ad manager can properly track the ROI of campaigns & adsets
• Purchase events are fired only one time on the thank you page
• We provide the facebook pixel custom code
• FBTrack all events, multi pixel
• Conversions api iOS14 tracking

Coming soon :

Twitter Pixel, Taboola pixel, Qwora pixel, Snapchat pixel, Linkedin pixel, Pinterest pixel

Alternative to

Our app is a great alternative to : Facebook Channel - FBTrack - Omega Multiple Facebook Pixels - Trackify X - WinAds - Pixeli - Advanced Facebook Pixel App - Pixelit - Fb pixel

Why KnoCommerce?

KnoCommerce helps Shopify merchants fill in the gaps of their missing customer data by asking important questions at the right moment. Unlike other attribution or checkout survey solutions, we give you templates for fast set up, and help you use and understand your data in real time.

How Merchants Use KnoCommerce

• Asking "how did you first hear about us?", "What brought you to our site today?", and "How long did you first know about us before placing your first purchase?" to model attribution based on survey data.
• Feedback survey and cro survey questions on the post purchase page like "What almost stopped you from buying today?" or "Why did you choose us over our competition?"
• Sending NPS surveys to customers after the product has been delivered, and then showing them a review request based on their response.

All the Details

The foundation of our platform is the first fully featured survey tool for eCommerce - a platform that offers 12 question types, allows for conditional logic, unlimited questions/surveys, and more.

Use it to run attribution surveys, checkout confirmation screen surveys, or email surveys to your customers to backfill key profile data.

On top of that foundation we've built the tools you need to gain unparalleled customer insight, and drive meaningful action:

• Prebuilt templates: Launch surveys in minutes with sophisticated pre-built survey and question templates.
• Audiences: Leverage 60+ order and question response data points to determine who sees which questions, and to better analyze your reports.
• Advanced reporting: Use audiences to filter multiple levels of data. Export any report view for offline analysis.
• Deploy surveys anywhere: Deliver surveys on the post-purchase confirmation screen, with a link, or anywhere you can add custom html. Replace Typeform, Survey Monkey, or any basic survey tool you've been using.
• Actions that drive... action: Use smart action requests to drive sms list sign ups, social follows, 5 star reviews, and more.
• All your survey needs in one place! Combine the power of post purchase confirmation screen surveys (e.g. Grapevine or Fairing / Enquire) with the logic, customization, and delivery flexibility of a real survey platform (e.g. Typeform or Survey Monkey)

All the data you collect can be exported for use offline, pushed into Klaviyo for advanced segmentation, or retrieved by API for use in any platform that allows you to import data from an API.

If you're ready to better understand your customers, give it a try! Not sure if it's the right platform for you? Send us a message and we'll talk through specifics.