As of 2025, the Shopify App Store hosts over 8,000 apps, making it easy to feel overwhelmed when searching for the right solutions for your store. With so many options offering similar features and ratings, identifying which tools truly deliver value can be a challenge. This is especially true when you’re looking to tap into WhatsApp’s global user base and real-time messaging capabilities.
WhatsApp integration goes beyond customer support; it’s a powerful tool for conversational commerce, helping you boost sales, recover carts, and deliver personalized marketing. The right app can automate interactions, optimize operations, and deepen customer relationships on a platform they already use.
This guide highlights the top 10 WhatsApp Shopify apps known for their features, effortless integration, and results. You’ll also find expert tips to help you choose the best app for growing your store and enhancing customer experience.
A WhatsApp Shopify app is an integration that links your Shopify store with WhatsApp, one of the most widely used messaging platforms. These apps are designed to improve customer communication, simplify the sales journey, and increase conversions and customer satisfaction.
WhatsApp Shopify apps come packed with powerful features that improve customer engagement and organize your store's communication.
The Key Features of WhatsApp Shopify Apps that help your business grow are as follows:
Now, let’s dive into the top WhatsApp Shopify apps of 2025 that are setting the standard for efficiency and impact.
In 2025, WhatsApp is a must-have for any brand. This curated list features 10 top WhatsApp Shopify apps, evaluated based on their key features, pricing, benefits, ideal use cases, and Google ratings (which often align with reviews on the Shopify App Store).
A Summary Table:
To help you make a more informed decision, let’s dive deeper into each app, exploring what they do best, their ideal use cases, and what real users are saying.
Zoko is a strong contender in the WhatsApp Shopify app space, particularly favored by Direct-to-Consumer (D2C) brands looking to leverage WhatsApp beyond just customer support into a full-fledged sales and marketing channel.
Google Rating (via Shopify App Store): 4.7 stars (based on 230+ reviews). A strong indicator of user satisfaction and performance.
Start your journey with the 7-day free trial with Zoko and transform your WhatsApp Shopify App experience today!
A comprehensive WhatsApp marketing automation platform for D2C brands, offering advanced flows, AI chatbots, and deep Shopify integration for sales and support.
Google Rating: 4.9 Stars (200+ reviews)
Best For: Medium to large stores that need powerful automation and personalization.
Pricing: Starts at $39/month, and a free trial is also available. Meta charges extra.
An omnichannel helpdesk for D2C brands that unifies WhatsApp, Instagram, Facebook Messenger, Email, and Live Chat into a single inbox for support and marketing.
Google Rating: 4.9 Stars (30+ reviews)
Best For: D2C brands managing multi-channel support.
Pricing: A paid package starts from $49 per month, and it also has a free trial available. The meta-conversation charges apply separately.
A user-friendly and affordable app providing essential WhatsApp chat support, basic abandoned cart recovery, and automated notifications for Shopify stores.
Google Rating: 4.3 Stars (1000+ reviews)
Best For: Small to mid-size stores needing basic WhatsApp support.
Pricing: A Free plan is available, and paid plans start from $10/month.
It offers an easy-to-use WhatsApp chat widget and effective abandoned cart recovery, with options for multi-channel support and customizable campaigns.
Google Rating: 4.1 Stars (1000+ reviews)
Best For: Stores wanting a simple, multi-platform chat setup.
Pricing: A Free plan is available, and the paid plan starts from $20/month.
Also Read: Top 7 WhatsApp CRM Tools for Small Businesses in 2025
It is an official WhatsApp API partner focused on turning WhatsApp into a direct sales channel, featuring product catalog sync and pre-filled cart links for Shopify.
Google Rating: 3.4 Stars (70+ reviews)
Best For: Indian Shopify stores focused on WhatsApp-driven sales.
Pricing: A 14-day trial is available, and the pricing packages vary based on conversations and plan tiers.
It is a robust platform for businesses to manage team-based WhatsApp communication, build no-code chatbots, and send broadcast messages for support and marketing.
Google Rating: 4.1 Stars (7+ reviews)
Best For: SMBs seeking scalable, multilingual WhatsApp support.
Pricing: Starts at $4.99/month (plus platform costs), which includes a 7-day trial.
It is a hybrid solution that combines a customizable WhatsApp chat widget with AI-powered marketing automation, including abandoned cart recovery and promotional campaigns.
Google Rating: 4.8 Stars (300+ reviews)
Best For: Stores balancing live chat and marketing automation.
Pricing: A Free plan is available, whereas paid plans start from $5.99 per month.
A feature-rich app specializing in robust abandoned cart recovery via WhatsApp, alongside comprehensive order notifications and customer communication.
Google Rating: 4.9 Stars (500+ reviews)
Best For: Recovery-focused brands wanting mobile flexibility.
Pricing: A Free plan is available, and paid plans start from $7.99 per month.
It is a highly rated and straightforward app primarily focused on automated WhatsApp abandoned cart recovery and simple direct chat for Shopify stores.
Google Rating: 4.9 Stars (200+ reviews)
Best For: Merchants seeking straightforward recovery and messaging.
Pricing: It has a free plan and a premium plan that starts from $9.99 per month.
While the above list covers the most feature-rich apps, the following options are also gaining traction and are worth checking out.
It is a no-frills solution for adding a customizable WhatsApp chat button to your Shopify store, making it easy for customers to reach out.
Google Rating: 4.6 stars (20+ reviews)
Why Consider It:
Pricing: It charges a one-time fee priced between $69 to $99 and usually doesn’t have a free trial option.
Best For: It is best for small to mid-sized stores looking for direct chat support and for merchants wanting a one-time payment solution.
It is a dual-chat widget that combines WhatsApp and Facebook Messenger to offer customers more ways to get in touch.
Google Rating: 4.9 stars (50+ reviews)
Why Consider It:
Pricing: Basic features are available at no cost, whereas paid plans are available from $4.99 per month for multiple agents and customizations.
Best For: It’s best for brands active on both WhatsApp and Facebook Messenger and for small businesses focused on accessibility and real-time support.
A sleek, customizable WhatsApp chat button with multilingual support and clear online/offline indicators.
Google Rating: 4.7 stars (100+ reviews)
Pricing: It has a free trial, usually for 5 days, and its paid plans start from $4.99/month.
Best For: Stores focused on real-time customer communication with a polished UI, and for businesses catering to international audiences.
Also Read: 5 Ways WhatsApp Workflow Automation Boosts Your Store's Performance
Let’s break down the points to consider when choosing the right WhatsApp Shopify app.
Picking the right app depends on what your store needs most. Here's a quick checklist:
Once you’ve mapped your priorities, be it automation, support, or sales, narrow down your options and start testing.
If you’re looking for a well-rounded solution that checks all the right boxes, Zoko is a great place to start.
Choosing the right Shopify app isn’t just about features; it’s about finding the one that helps you grow faster, support smarter, and sell more effortlessly. WhatsApp is no longer optional for eCommerce; it’s a direct line to your customers' hearts (and carts).
While many apps offer solid features, Zoko truly stands out for its all-in-one approach, combining advanced automation, WhatsApp catalog sync, AI chatbots, and a powerful CRM into a single, Shopify-optimized solution. It’s built to scale with your business, not just support it.
Want a full-featured solution that combines CRM, AI chatbots, and WhatsApp marketing in one? Try Zoko now; it’s built for Shopify and built for growth.
Q1. Can I integrate WhatsApp with Shopify for free?
A1. Yes, many basic WhatsApp chat widgets are free to install. Premium plans or API-based features may incur subscription and Meta-conversation fees.
Q2. Do WhatsApp apps support abandoned cart recovery?
A2. Absolutely. Most top WhatsApp Shopify apps include automated abandoned cart flows, which help re-engage shoppers and increase checkout rates.
Q3. Can I send order updates via WhatsApp?
A3. Yes. These apps can automate order confirmations, shipping alerts, delivery status, COD verification, and more directly on WhatsApp.
Q4. Can multiple team members use the same WhatsApp number?
A4. Many tools offer a shared team inbox, enabling multiple agents to manage chats, assign conversations, and add internal notes for streamlined support.
Q5. Which WhatsApp Shopify app offers the best overall features?
A5. While many apps excel, Zoko stands out with deep Shopify sync, AI‑powered chatbots, catalog integration, and advanced automation.
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