As WhatsApp becomes the go-to sales channel for eCommerce, Shopify brands are rethinking how they manage marketing, conversations, and transactions in a single thread. Tools like AiSensy helped many get started, but growing stores now need more powerful platforms that sync data, support team workflows, and convert chats into checkouts.
In 2025, WhatsApp isn’t just another marketing tool. It’s where discovery, engagement, and conversion happen together. The right platform helps you automate follow-ups, recover abandoned carts, send payment links, and deliver personalized experiences without switching between dashboards.
If you’re scaling your Shopify store and looking for a platform that can grow with you, this list breaks down the top AiSensy alternatives built for modern eCommerce teams.
In this article, you’ll find:
AiSensy is a no-code WhatsApp engagement platform that uses the official WhatsApp Business API to help businesses send broadcasts, automate notifications, and manage chats at scale. It’s popular among Indian SMBs looking for quick access to WhatsApp marketing and basic automation without heavy setup.
AiSensy gives Shopify merchants a simple starting point for WhatsApp engagement. But once your store begins managing high chat volumes, repeat customers, and multi-step sales flows, you’ll need a platform that connects deeper with your store’s data and automates more of your operation.s
When evaluating AiSensy alternatives, focus on platforms that offer:
WhatsApp marketing isn’t what it used to be. A few years ago, it was enough to send bulk messages and wait for replies. Now, customers expect the full shopping journey to happen inside chat, from product discovery to payment confirmation. For eCommerce brands, this shift turned WhatsApp from a side channel into one of the most reliable paths to repeat revenue.
That evolution has pushed the tools forward, too. The market now includes platforms built for very different needs: some focus on automation and broadcast scale, others on sales enablement, CRM depth, or post-purchase engagement. The difference lies in how deeply they connect with your store’s data and how much of the buying experience they can automate without losing the human touch.
Below, we’ve curated 10 AiSensy alternatives that reflect where WhatsApp commerce is headed. These platforms are built for real growth, measurable outcomes, and the kind of customer experience modern Shopify stores are expected to deliver.
Zoko is a full-stack WhatsApp commerce platform for Shopify and D2C brands. It brings storefront, marketing, and support together in a single WhatsApp interface so merchants can manage the entire buyer journey without switching tools.
The platform is best suited for fast-scaling e-commerce stores that want tighter control over conversations, faster checkouts, and data-driven automation across sales and support.
Try Zoko to scale your WhatsApp sales, automate your workflows, and turn chats into conversions.
Interakt, a Jio Haptik product and official Meta Business Partner, helps Shopify and D2C brands manage WhatsApp engagement, automate campaigns, and drive sales. It’s best for merchants who run ads on Meta platforms and want a unified system for marketing, support, and commerce.
WATI, powered by Clare.ai, is an AI-native WhatsApp platform that helps businesses accelerate pipelines, increase conversions, and manage customer interactions across multiple channels from a single workspace. Best for D2C brands and SMBs looking to scale sales, support, and marketing with WhatsApp at the core.
Gallabox is a WhatsApp Business suite focused on robust automation and AI-powered workflows to capture, nurture, and convert leads efficiently. Best for SMBs and growing teams that want to scale marketing, sales, and support with intelligent, end-to-end WhatsApp automation.
DelightChat is a unified platform for WhatsApp marketing and omnichannel customer support, powered by AI to streamline conversations, recover carts, and boost repeat sales. Best for Shopify merchants and SMBs looking to combine marketing automation with a shared support inbox across multiple channels.
Business on Bot is an end-to-end WhatsApp platform for D2C brands, offering automated marketing, AI-driven customer support, and WhatsApp-native shopping. Best for small-to-medium D2C businesses looking to streamline operations and engage customers across multiple touchpoints.
WaliChat offers a multi-agent WhatsApp platform designed for teams that need to scale customer communication and marketing campaigns efficiently. Best for businesses looking to improve team collaboration, automate workflows, and manage multiple WhatsApp numbers from a single dashboard.
Twilio provides a robust customer engagement platform that leverages WhatsApp and other channels via APIs, enabling businesses to manage messaging, notifications, and conversational commerce at scale. Best for companies with developer resources seeking highly customizable, API-driven WhatsApp solutions.
Trengo centralizes WhatsApp, email, Instagram, and live chat into a single inbox, helping support teams streamline conversations and improve collaboration. Best for growing businesses looking to scale support with automation and multichannel messaging.
Kommo combines CRM with messaging-first automation for WhatsApp and Instagram, enabling sales teams to manage deals and track conversations directly in chat. Best for teams focused on sales pipeline management within messaging platforms.
WhatsApp marketing tools have evolved significantly, especially with the rise of AI, enabling smarter automation, personalized campaigns, and seamless customer engagement. However, no single tool fits every business. Your choice should depend on your company size, sales workflows, and the type of campaigns you run.
If you are looking for a platform that scales WhatsApp into a full sales and support engine while integrating seamlessly with your e-commerce store and tech stack, Zoko provides the tools to turn customer conversations into sales, automate operations, and drive repeat business.
Get started with Zoko today and transform your WhatsApp into a revenue-generating channel.
Tools like Zoko, Wati, and Gallabox integrate deeply with Shopify, allowing real-time catalog sync, abandoned cart recovery, and WhatsApp-native checkout, making them ideal for Shopify merchants.
Yes. Platforms such as Zoko, Interakt, and Wati provide multi-agent inboxes, AI automation, and workflow engines to manage thousands of chats efficiently.
Most advanced tools offer automated broadcasts, CTWA ads, cart recovery sequences, and personalized upsells to streamline sales directly through WhatsApp.
Yes, but it depends on the platform. Tools like Zoko, Interakt, and Twilio offer scalable solutions for large teams, while simpler tools like AiSensy or BusinessOnBot may be better for SMBs.
Many platforms, including Zoko, Interakt, and Gallabox, provide native integrations with Shopify, WooCommerce, HubSpot, Salesforce, and Zapier to automate workflows and enrich customer data.
.svg){kind=icon}
