Free plan available. 7-day free trial.Learn More
If your store is located or provides products & services in the EU, EEA, Switzerland, UK, Brazil, California, or Canada, then you need our app to ensure you are in compliance with the different laws and avoid any fines.
Read more details below.
Just install our app on your store today and provide Customer Privacy & GDPR compliance with 1 click.
In cases where your store has high traffic with more than 2m visitors/month, we offer you a custom plan to provide you with the best app performance.
Free plan availableLearn More
Your customers can submit returns requests in just a few clicks by entering the order number and email instead of sending you an email.
Set up multiple return reasons, sub-reasons, and group reasons by product categories to provide a better product portfolio to customers.
Auto-generate or manually upload prepaid labels to provide a seamless returns experience. Auto-generate returns labels by connecting your Postmen shipper account.
Drive bottom-line growth with the customer and product-level returns data.
Free plan available. 14-day free trial. Additional charges may apply.Learn More
Chatdesk gives you access to high-quality support agents in the US who are passionate followers of your brand.
Chatdesk finds and hires superfans of your brand as agents, and trains them to support your customers with your brand's voice and policies.
Easily level-up your existing helpdesk like Gorgias, Zendesk, Freshdesk, Intercom, or any other and power your social media support on Facebook, WhatsApp, Messenger, Instagram, TikTok and more.
Get 15% boost in conversions & 90+ NPS with Chatdesk 24/7 Support on social, email, chat and more
“Chatdesk has been so helpful - our response times are significantly lower and the agents are available 24/7 including weekends.” - WeWoreWhat.com
“We're VERY brand-conscious and customer satisfaction is our highest priority, but Chatdesk has made it possible to scale.” - liveoutlaw.com
“We have used Chatdesk for 2 years and they are simply the BEST. I can pretty much ‘set it and forget it’ when it comes to all of my inbound from social / email, etc.” - fitfighter.com
Connect Chatdesk with Zendesk, Freshdesk, Gorgias, Intercom, Yotpo or with any other platform. We also provide direct integration with 35+ help desk, chat and customer service platforms. Start in minutes without any developer support.
Choose the volume that works best for you, and then easily flex up or down based on your customer demand.
It was never this easy to power up your customer support with real human teams. Questions? Email us at firstname.lastname@example.org
Free plan available. Additional charges may apply.Learn More
Return App helps you manage all your returns, exchange and refunds at one place. It lets your customers request a return and exchange on their own helping you reduce your support queries. You can send return labels and refund customers instantly via Gift card, discount code or to their cards.
We often underestimate the power of building a trust worthy brand and do not realise the real reasons for low conversions and repeat purchases. A research shows that brands providing easy order return to their customers have seen their shoppers coming back more often to purchase again. A dedicated return app with easy return policy is now a must for every customer focussed brand.
Return Prime support has been one of the best in the industry and you can hear about it everywhere in our reviews too. We believe in going beyond our duties to ensure you get the value out of the return app and we will do everything to help you in all possible ways.
*Deutsche Post DHL Germany (DPDHL) *USPS *UPS *Shipstation *Canda Post *DPD UK *Fedex *Bluedart *Shiprocket *Pickrr *Delhivery *Shyplite *Shadowfax *iThinklogistics *Shippo *EasyParcel *Cargus *Quiqup *Ship IDF *Interakt Whatsapp *eRetail by Vinculum *MageNative *Glood *AppOkart
We are agency & partner friendly too.
From $3.99/month. 7-day free trial.Learn More
HelpCenter is a user-friendly customer service App for e-commerce, aimed at making interactions with customers more effective. By combining highly effective solutions - FAQ builder, Livechat & Chatbot, HelpDesk ticketing & Tabs – HelpCenter is a true lifesaver for every e-shop that values customer experience and its own time.
Provide quick customer support with the HelpCenter Mobile App for Android from Google Play store.
From $29/month. 14-day free trial. Additional charges may apply.Learn More
Why merchants love Re:amaze's live chat and customer support solutions:
Re:amaze is a helpdesk, live chat, ticketing, chatbot and FAQ help center platform for eCommerce. Unify email, Facebook Pages, Messenger, Twitter, Instagram, Instagram Direct Message, SMS, VOIP, WhatsApp, push notifications, and live chat ticket conversations in a shared inbox. Provide customer support that result in sales growth.
Re:amaze integrates with Shopify so you can access order data instantly. Edit/create orders, process refunds, cancellations, update customer/order data within support conversations.
Add efficiency to your customer support and customer service experience with Re:amaze Chatbots (via livechat), Workflows, and Trainable Intents.
Re:amaze Chat can help boost your AOV, reduce cart abandonment, and increase customer loyalty via automation.
Create automated marketing campaigns for holiday promos, special sales, cross-selling, up-selling, product announcements with Re:amaze Chat. Start chats automatically on conditions such as:
Send up to 2000 free browser and mobile Push Notifications each month to reach online/offline customers using Re:amaze Push Campaigns and bring them back to your store.
Free plan available. 30-day free trial. Additional charges may apply.Learn More
Thanks to Supsis live support system, you can respond to requests from all communication channels in a single application and provide online support to your visitors.
Supsis provides live support communication between you and your website visitors by adding a chat bubble to your website.
You can provide full and on-site support to your customers, not only by texting, but also by video calling, voice calling or screen sharing.
With Chatbot, you can support more of your customers at the same time. Chatbot answers your customers' questions, and if necessary, you can direct them to a live representative. With ChatBot, you can open a ticket to the system for some of your customers' requests. Tickets can be resolved later by your agents
You can divide your representatives into departments and connect your customers to the department they want support.
You can track information such as how many visitors are on your site right now, which pages they are browsing, on SUPSIS.
Your agents keep their highest typing skill level by adding a message template with the keyboard shortcut they want. It's easy to use
Your agents by using only their own language, they can provide full support to your customers all over the world with the automatic multilingual translation feature.
If you wish, even if your representatives are not online, your customers can enter your site and leave messages and tickets to your representatives via the supsis balloon.
You can design the chat bubble and chat screen that will appear on your site as you wish, select the chat bubble location and change its colors.
Your agents and customers can send unlimited image files and audio recordings to each other.
Your agents can talk to each other without the need for any messaging app. Agents can send messages to each other by private chat room of agents
There are many reports about your representatives and customers
With the SUPSIS mobile application, your representatives help your customers from anywhere
From $69/month. 14-day free trial. Additional charges may apply.Learn More
eDesk is an eCommerce helpdesk for brands and multichannel online retailers, integrating with the world’s leading marketplaces, social channels and of course Shopify. Improve customer happiness, productivity and business reputation through AI-powered automation and insights. Entirely eCommerce focused, eDesk helps online retailers deliver extraordinary customer service, everywhere they sell.
eDesk brings all of your customer messages and order details into one unique inbox, ensuring that you’ll never miss a query from customers again. Using eDesk will help you to deliver superior support to customers and make their buying experience a positive one. Some of the biggest Shopify stores use eDesk to make their support teams more efficient, enabling them to resolve customers’ queries easily, building loyalty, and driving repurchase.
As now part of the suit of growth products, eDesk Live Chat helps you turn web visitors into customers by supporting them at the height of their purchase intent, in real time. Foster personal relationships, build credibility and generate more sales, with the power of live communication.
Unlike other helpdesks, eDesk also has a positive feedback tool that means customers can effortlessly leave you a positive review after their experience. This leads to more sales and helps you to outsell your competitors.
eDesk’s AI-powered auto-responder feature is perfect for those busy weekends and holiday periods, meaning you can maintain speedy responses without ever becoming overwhelmed.
When handling customer tickets, its AI automation suggests the ideal answer and translation so your customer support team can reply faster, and in any local language. Scale your business internationally, with confidence that you can support your customers no matter what language they speak.
If you want delighted customers, increased sales, and better team performance, join thousands of leading online retailers and sign up for eDesk today.
From $49/month. 14-day free trial. Additional charges may apply.Learn More
Zendesk enables customer interactions across messaging, phone, chat, email, social media, and any other channel you can imagine, to all come together in one place. Utilize the Zendesk for Shopify integration and:
This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to leave the customer conversation. Instead of spending their time toggling between systems, agents can focus on building customer relationships and resolving inquiries faster. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.
Free plan available. 3-day free trial. Additional charges may apply.Learn More
With Event Ticketing by Guest Manager, you can turn your Shopify store into a fully functional event management platform.
Create events with unlimited ticket options. Corresponding products and variants are automatically created in your store and kept updated.
With the Professional Plan, charge your own service fees (percentage and/or flat rate) that you collect 100% to offset your own costs!
For many ticketing apps, the check in experience is an afterthought. Not for us. Check in, ticket scanning, and the attendee arrival experience is a core focus with our software. - Completely offline capable, so you don't have to rely on spotty Venue WiFi - Realtime syncing to ensure all check in devices are kept up to date and no ticket is scanned twice - Scan tickets using either the built-in camera (no additional hardware needed!), or rent laser scanner from us for those big events.
Guest Manager has been serving event organizers of all kinds since 2011. Our platform is scalable, reliable, and well supported. There is live chat support directly within the app and plenty of help documentation to get you started.
Head on over to our website and click on "Release notes" at the top to see the latest features and enhancements!