WhatsApp Proactive Messaging for Shopify Cart Recovery, Re-Engagement, and Campaigns
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You'll be in good company.
Join the delighted Shopify merchants growing their businesses with the powerful suite of features from Zoko
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Key Features of Zoko’s WhatsApp Proactive Messaging
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Event-Triggered Message Automation
Trigger proactive WhatsApp messages automatically based on key Shopify events such as checkout abandonment, COD confirmation, payment completion, shipping updates, and order status changes.
Behavioral Audience Segmentation
Zoko lets you segment your WhatsApp audience by purchase history, cart value, cart activity, and engagement recency.
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Abandoned Cart Recovery Sequences
Recover lost revenue with multi-step WhatsApp recovery flows. Send an initial reminder, follow up with social proof, and close with a limited-time offer without manual effort.
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Post-Purchase Lifecycle Campaigns
Proactive messaging doesn’t end at checkout. Trigger upsell recommendations, review requests, loyalty nudges, and replenishment reminders at the customer’s lifecycle.
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WhatsApp Re-Engagement Campaigns
Win back inactive customers with personalized re-engagement flows. Identify shoppers who haven’t purchased in 30, 60, or 90 days, and reach out with relevant offers.
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Opt-In Collection & Consent Management
Proactive messaging only works if you have consent. Zoko provides built-in opt-in tools, website widgets, and QR code flows to help you grow your audience in a compliant way.
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Revenue Attribution Per Campaign
Measure how proactive WhatsApp campaigns contribute to traffic, conversions, and revenue. Zoko’s tracking and ROI reporting help you more clearly connect message performance to business outcomes.
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Scheduleded Promotional Campaigns
Plan proactive WhatsApp campaigns for flash sales, seasonal offers, product launches, and customer re-engagement. Use audience filters and automation to send the right message at the right time.
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Built for Shopify Workflow
Zoko connects deeply with Shopify so your WhatsApp campaigns, automations, and support workflows can use current product, order, and customer data without relying on disconnected manual updates.
Seamless E-commerce Integration
Zoko’s e-commerce integration turns WhatsApp into a sales channel. Sync catalogs, recover abandoned carts, send order updates, and automate COD confirmations.
No-Code Flow Builder With Conditional Branching
Zoko’s FlowHippo builder helps you create proactive WhatsApp flows without code. Build journeys that respond to customer actions, route conversations to agents when needed, and support cart recovery and post-purchase follow-ups.
Transparent Pricing
Zoko’s plans include clear conversation allowances and pricing visibility, helping merchants understand platform costs and usage as they grow.
In-Depth Data & Analytics
Monitor results across campaigns, team members, and chats. Gain insights into what’s performing well and optimize areas that need improvement.
Connect Your WhatsApp Business Account
Sign up on Zoko, link your existing WhatsApp Business number, and complete Meta’s verified onboarding process. Many businesses get started quickly after completing onboarding and Meta setup.
Sync Your Shopify Store & Audience
Connect your Shopify store to enable real-time product catalog sync, customer data import, and event-based triggers. Zoko automatically maps your order events, cart activity, and customer segments.
Build Your Proactive Messaging Flows
Use Zoko’s no-code FlowHippo builder to create your first proactive sequences, start with abandoned cart recovery, then expand to re-engagement, post-purchase, and promotional campaigns.
Go Live, Track Revenue, and Optimize
Activate your flows and watch real-time analytics populate your campaign dashboard. Track delivery rates, click-throughs, and attributed Shopify revenue per message.
Faqs
Testimonial Section
Animeal
“We needed an effective solution to convert these interactions into sales. Zoko's WhatsApp Catalog integration turned out to be our best decision.”
Vipul Patil
Purplle.com
“Zoko...integrates all chats and enables our agents to manage customer success operations efficiently,... The best part was that it took us less than a day to set it up.”
Anuradha Nagar
Dr. Ortho
"Our customers seem really happy with the new WhatsApp chat option. It’s so much easier for them to reach us ..... We’ve been able to respond to queries 40% faster, .."
Navjyoti Kaur
Start Proactive WhatsApp Messaging for Your Shopify Store Today
United States
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Buford
Georgia - 30519
India
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