WhatsApp Ordering Bot for Shopify Sales & Support
You'll be in good company.
Join the delighted Shopify merchants growing their businesses with the powerful suite of features from Zoko
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Key Features of WhatsApp Ordering Bots to Grow Your Ecommerce on Autopilot
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In-Chat Product Catalog & Ordering
Customers browse your full Shopify catalog, view product images and prices, add items to their cart, and place orders entirely within a WhatsApp conversation. No app downloads, no browser redirects.
Automated COD Order Confirmation
Every Cash on Delivery order triggers an instant WhatsApp confirmation message. Customers confirm with a single tap, slashing fake orders and reducing RTO by up to 40% before a single item is packed.
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Abandoned Cart Recovery Bot
When a customer adds to the cart but doesn't check out, Zoko's bot fires a personalized WhatsApp reminder within minutes. This helps recover 15–25% of abandoned carts automatically, 24/7.
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Real-Time Order Status Updates
From 'Order Confirmed' to 'Out for Delivery' to 'Delivered', Zoko pushes live Shopify order status updates directly to the customer's WhatsApp, eliminating the WISMO (Where Is My Order?) calls.
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In-Chat Payment Link Sharing
The bot automatically generates and shares Razorpay, PayU, or Stripe payment links mid-conversation, converting COD hesitators into prepaid customers and reducing cash-handling risk for your team.
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AI-Powered 24/7 Order Support
Powered by ChatGPT integration, the Zoko bot handles size queries, return requests, delivery ETAs, and order changes at any hour, without a human agent.
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Multi-Agent Shared Team Inbox
All WhatsApp order conversations, whether handled by a bot or escalated, flow into a single team inbox. Assign chats, add notes, set reminders, and track every customer interaction across agents.
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No-Code Flow Builder (FlowHippo)
Build your entire WhatsApp ordering workflow, catalog sharing, order confirmation, payment reminders, and post-delivery review requests, using a drag-and-drop canvas.
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Official Meta Business Partner
Zoko is a verified Official Meta Business Partner. This means you get direct WhatsApp Business API access, faster Green Tick verification support, priority Meta escalation, and a fully compliant foundation that protects your WhatsApp number from sudden bans.
Full Order Lifecycle in WhatsApp — Not Just Notifications
Zoko enables the full end-to-end commerce loop inside WhatsApp: product discovery → add to cart → order placement → COD confirmation → payment collection → delivery updates → post-purchase review request → upsell → repeat purchase.
No-Code Automation via FlowHippo
Zoko's FlowHippo is a drag-and-drop workflow builder that lets your marketing or ops team build any WhatsApp ordering flow without writing a single line of code. Connect Shopify triggers, add conditional logic, personalize messages, and deploy in minutes.
Transparent Pricing — No Hidden API Markups
Zoko passes Meta's conversation fees through at cost with zero platform markup. You pay for what you use, scale without per-agent penalties, and are never locked into annual contracts.
Detailed Campaign Insights
See delivery rates, open rates, click-through rates, and sales in real-time. Understand exactly how your WhatsApp marketing campaigns are performing.
Step 1: Connect WhatsApp + Shopify
Sign up on Zoko and link your WhatsApp Business number. Our Meta-approved onboarding flow walks you through Business Manager verification, number registration, and Shopify store connection in one guided session.
Step 2: Sync Your Product Catalog
Zoko automatically pulls your full Shopify product catalog, including variants, images, descriptions, pricing, and live inventory, into your WhatsApp ordering bot.
Step 3: Build Your Order Automation Flows
Use FlowHippo's no-code canvas to configure your ordering flows, including catalog-sharing triggers, COD confirmation messages, payment-link automation, abandoned-cart reminders, and post-delivery review requests.
Step 4: Go Live and Start Accepting Orders
Launch your first WhatsApp broadcast to your opted-in customer base, activate your ordering bot, and start receiving orders directly inside WhatsApp. Monitor performance from your Zoko analytics dashboard.
Faqs
Testimonial Section
Animeal
“We needed an effective solution to convert these interactions into sales. Zoko's WhatsApp Catalog integration turned out to be our best decision.”
Vipul Patil
Purplle.com
“Zoko...integrates all chats and enables our agents to manage customer success operations efficiently,... The best part was that it took us less than a day to set it up.”
Anuradha Nagar
Dr. Ortho
"Our customers seem really happy with the new WhatsApp chat option. It’s so much easier for them to reach us ..... We’ve been able to respond to queries 40% faster, .."
Navjyoti Kaur
Your Store is on Shopify, Your Customers are on WhatsApp. Connect Them Now
United States
3297 Mill Springs Circle Northeast
Buford
Georgia - 30519
India
A/4M, IG KHB COLONY, 5TH BLK, KORMANGALA,BANGALORE, Bengaluru (Bangalore) Urban, Karnataka, 560034
