WhatsApp Business Automation Tool for Shopify Stores
You'll be in good company.
Join the delighted Shopify merchants growing their businesses with the powerful suite of features from Zoko
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Key Features of Zoko’s WhatsApp Business Automation Tool
Personalized WhatsApp Broadcasts
Send personalized WhatsApp broadcasts based on purchase history, city, customer tags, order status, or last-order date, so each buyer receives offers that match their intent.
Abandoned Cart Recovery
When shoppers drop off mid-purchase, Zoko sends personalized WhatsApp reminders with the product image, cart context, and direct payment link.
Payment Link Automation
Send payment links inside WhatsApp conversations, so customers can complete purchases without switching channels.
Vernacular Language Automation
Use regional-language message templates to personalize broadcasts, festive offers, city-wise campaigns, and automated replies in the buyer’s preferred language.
Smart COD-to-Prepaid Conversion Flows
Prompt COD customers to convert to prepaid with cashback or a small discount to reduce RTO risk and improve order confirmation.
COD and Shipping Update Automation
Automate COD confirmations, shipping updates, order alerts, and delivery messages through Shiprocket-connected WhatsApp workflows.
WhatsApp Catalog with Shopify Sync
Connect your Shopify store to WhatsApp’s native catalog, so customers can browse, view details, and purchase inside WhatsApp.
Multi-Agent Inbox
Route WhatsApp conversations by keywords, customer tags, or order status, so the right agent handles each query with full context.
Built for Personalized WhatsApp Commerce
Most automation tools stop at bulk messages or basic replies, but Zoko connects WhatsApp with Shopify products, carts, orders, payments, and customer data, so each message feels more relevant.
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FlowHippo Automation
FlowHippo is Zoko’s no-code automation engine for founders, marketers, and e-commerce teams. You can build flows for cart recovery, COD checks, shipping updates, payment reminders, review collection, and reorder reminders.
Broadcasts That Feel Personal
Zoko helps merchants send segmented broadcasts rather than a single generic campaign to every customer. You can target buyers by purchase history, city, product interests, last order date, or campaign behavior.
AI-Driven Customer Handling
Zoko’s AI chatbot helps automate common queries and order requests while keeping WhatsApp conversations responsive. This helps growing teams manage more customers without losing speed or context.
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Step 1. Connect Your WhatsApp Business Account
Sign up on Zoko, link your WhatsApp Business number, and complete the required Meta Business setup with guided onboarding to enable automated WhatsApp communication.
Step 2. Sync Your Shopify Store and Product Catalog
Connect your Shopify store to sync products, customer data, orders, and inventory, so customers can browse and buy through WhatsApp.
Step 3. Build Personalized Automation Flows
Use FlowHippo to create personalized flows for cart recovery, COD confirmations, shipping updates, payment links, reorder reminders, and review collection.
Step 4. Launch, Sell, and Improve
Send personalized broadcasts, accept orders, and monitor campaign delivery, responses, and sales performance through Zoko’s analytics tools.
Faqs
Testimonial Section
Animeal
“We needed an effective solution to convert these interactions into sales. Zoko's WhatsApp Catalog integration turned out to be our best decision.”
Vipul Patil
Purplle.com
“Zoko...integrates all chats and enables our agents to manage customer success operations efficiently,... The best part was that it took us less than a day to set it up.”
Anuradha Nagar
Dr. Ortho
"Our customers seem really happy with the new WhatsApp chat option. It’s so much easier for them to reach us ..... We’ve been able to respond to queries 40% faster, .."
Navjyoti Kaur
India's Well-Known WhatsApp Automation Platform
United States
3297 Mill Springs Circle Northeast
Buford
Georgia - 30519
India
A/4M, IG KHB COLONY, 5TH BLK, KORMANGALA,BANGALORE, Bengaluru (Bangalore) Urban, Karnataka, 560034
