WhatsApp Automation Solutions for Businesses in India
You'll be in good company.
Join the delighted Shopify merchants growing their businesses with the powerful suite of features from Zoko
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Key Features of Zoko to Put Your Business on Autopilot
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Abandoned Cart Recovery
Zoko automatically detects when a customer drops off mid-purchase and fires a personalized WhatsApp sequence, with the product image and a direct payment link, within minutes.
UPI & Payment Link Automation
Zoko integrates with Indian payment gateways to generate and send UPI payment links or Razorpay checkout links directly inside the WhatsApp conversation.
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Vernacular Language Automation
Zoko's automation flows support regional-language message templates, allowing businesses to run personalized broadcast campaigns and automated responses in the preferred language.
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Flash Sale Campaign Scheduler
Zoko's campaign scheduler lets you prepare, segment, and pre-schedule bulk WhatsApp broadcasts weeks in advance. Segment by purchase history, city, or last-order date, and send offers at the exact moment.
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Smart COD-to-Prepaid Conversion Flows
Zoko's automated post-order flow prompts COD customers to convert to prepaid in exchange for a cashback or small discount, reducing RTO rates.
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Multi-Agent Inbox
Zoko's shared team inbox auto-routes incoming WhatsApp conversations based on keyword triggers, customer tags, or order status, ensuring the right agent handles the right query.
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WhatsApp Catalog with Shopify Sync
Zoko connects your Shopify store to WhatsApp's native catalog in real time. When stock runs out, the catalog updates automatically.
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Click-to-WhatsApp Ad Automation
Run Facebook and Instagram ads that open directly into a WhatsApp conversation. Collect name, location, budget, and intent in the first 60 seconds, and route high-value leads to your sales team.
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Built for Indian Commerce
Most WhatsApp automation tools are built for global markets and retrofitted with India features. Zoko is architected around how Indian consumers buy, COD orders, UPI payments, and festival-driven purchase cycles.
Bidirectional Shopify Sync
Zoko's sync is bidirectional: product variants, live inventory levels, order statuses, and customer data flow in real time between your Shopify admin and WhatsApp.
FlowHippo: No-Code Automation
Most automation builders in the market require either a developer or a dedicated ops team to build and maintain flows. FlowHippo is Zoko's drag-and-drop automation engine designed for founders and marketers.
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Zero API Markups
Many WhatsApp BSPs make their margin by marking up Meta's per-conversation fees. Zoko's pricing model is built on subscription transparency: you pay Zoko for the platform and pay Meta directly (or at cost) for conversations.
Green Tick Verification Guidance
Getting the WhatsApp Green Tick requires navigating Meta's Business Manager and WhatsApp's display name approval. Zoko's onboarding team guides you through every step setup.
Step 1. Connect Your WhatsApp Business Account
Sign up on Zoko, link your existing WhatsApp Business number, and complete Meta verification with our guided onboarding process.
Step 2. Sync Your Product Catalog
Connect your Shopify store or manually upload your product catalog to WhatsApp, where customers can browse, view details, and add items to their cart within the chat window.
Step 3. Build Your Automation Flows
Use FlowHippo, our no-code automation builder, to set up your first flows like abandoned cart recovery, order confirmations, COD verification, and payment link sharing.
Step 4. Go Live, Sell, and Optimize
Launch your WhatsApp broadcast campaigns, start accepting orders, and track every touchpoint, from message delivery to revenue, through Zoko's real-time analytics dashboard.
Faqs
Testimonial Section
Animeal
“We needed an effective solution to convert these interactions into sales. Zoko's WhatsApp Catalog integration turned out to be our best decision.”
Vipul Patil
Purplle.com
“Zoko...integrates all chats and enables our agents to manage customer success operations efficiently,... The best part was that it took us less than a day to set it up.”
Anuradha Nagar
Dr. Ortho
"Our customers seem really happy with the new WhatsApp chat option. It’s so much easier for them to reach us ..... We’ve been able to respond to queries 40% faster, .."
Navjyoti Kaur
India's Most Complete WhatsApp Automation Platform
United States
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Buford
Georgia - 30519
India
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