
Join the delighted Shopify merchants growing their businesses with the powerful suite of features from Zoko


Train Guru once on your store policies, products, and processes. It handles around 80% of repetitive customer questions on WhatsApp instantly, without a support agent picking up the conversation.
Around 30% of support tickets are customers asking where their order is. Wismo connects to your Shopify store in real time and answers order status questions on WhatsApp, without any manual effort from your support staff.
Sello takes customer orders on WhatsApp around the clock. It asks the right questions, confirms order details, and processes payments, so your store never misses a sale when your team is offline.
Build multi-step WhatsApp automation flows using a visual drag-and-drop canvas. Set triggers, conditions, and automated replies without any developer support.

Every Zoko plan includes 11 pre-built flows at no extra cost, covering abandoned cart recovery, COD confirmation, COD-to-prepaid conversion, reorder reminders, order notifications, and review collection.

Automatically message customers on WhatsApp before dispatch to confirm their COD order. This reduces return rates and removes the need for manual confirmation calls.
Send automated WhatsApp messages to customers who left without completing their purchase. Add the product name, an image, and a payment link directly in the message. Zoko customers have achieved up to 25% cart recovery success with this feature.
When a conversation needs a human, the chatbot transfers it to a live agent in Zoko's shared inbox, with the entire conversation visible to the agent, so customers never have to repeat themselves.

Guru handles FAQs, Wismo handles order tracking, and Sello handles sales and payments. Each agent is purpose-built for a specific job rather than being a general-purpose bot, which means each one performs its function accurately.


Zoko's AI agents pull current product details, order information, and customer records directly from your Shopify store. Responses are based on your actual store data, not a static knowledge base.
Zoko's FlowHippo builder comes with over 64 prebuilt e-commerce automation playbooks. Merchants can pick a relevant flow, customize it, and go live without building from scratch.


Zoko is an Official Meta Business Partner. Your WhatsApp Business API setup goes through a Meta-approved platform with verified access and support for the WhatsApp Green Tick badge.
The FlowHippo visual builder lets your marketing or support team create, edit, and publish chatbot flows independently. No coding, waiting on a developer, or technical knowledge required.

Sign up on Zoko, link your WhatsApp Business number, and complete Meta-verified API onboarding with support from Zoko's team throughout the process.

Sync your Shopify catalog, orders, and customer data with Zoko so your AI agents have access to your store information from day one.


Use FlowHippo's drag-and-drop canvas to set up your first automated flows. Start with one of the 11 free essential flows or pick from 64+ prebuilt e-commerce playbooks.

Publish your chatbot, track chat activity, and review resolution rates using Zoko's built-in analytics. Refine your flows anytime directly from the dashboard.
No. Zoko's FlowHippo builder uses a visual drag-and-drop canvas. Your marketing or support team can build and publish chatbot flows on their own, with no technical background needed.
They are Zoko's three AI agents. Guru answers FAQs and store policy questions. Wismo handles order tracking queries in real time. Sello takes customer orders and processes payments on WhatsApp. Each is available as an add-on at $24.99 per agent per month.
Every plan includes 11 essential e-commerce flows at no extra cost. These cover abandoned cart recovery, COD confirmation, COD-to-prepaid conversion, reorder reminders, product upsell, order notifications, and review collection.
When a conversation goes beyond what the chatbot can handle, it passes the chat to a live agent in Zoko's shared team inbox. The agent receives the complete conversation thread and can respond without asking the customer to repeat anything.
Yes. Zoko integrates directly with Shopify to sync product catalog, inventory, order data, and customer records. This means customers get answers based on actual store data.