WhatsApp Business API Services in Kolkata in 2026
You'll be in good company.
Join the delighted Shopify merchants growing their businesses with the powerful suite of features from Zoko
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Key Features of Zoko’s WhatsApp Business API Services for Kolkata Businesses
Bulk WhatsApp Broadcast Campaigns
Send personalized WhatsApp broadcasts to opted-in Kolkata customers for offers, product launches, reorder reminders, cart recovery campaigns, and up to 98% open rates.
AI-Powered Chatbots with ChatGPT
Automate product questions, FAQs, order queries, payment-related questions, and customer support requests with WhatsApp AI chatbots.
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Real-Time Campaign Analytics
Monitor campaign performance through Zoko analytics, including delivery, clicks, replies, and revenue-related results, so your team can see which WhatsApp campaigns drive customer action.
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WhatsApp Commerce & Shopify Catalog Integration
Connect your Shopify catalog with WhatsApp so customers can browse products, view details, and complete orders directly within chat.
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COD Order Verification & Shiprocket Integration
Verify COD orders through WhatsApp and integrate Shiprocket delivery updates to help reduce fake orders, cancellations, and delivery-related issues.
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Multi-Agent Shared Team Inbox
Handle all WhatsApp conversations from a shared inbox, assign chats to team members, use quick replies, and reduce missed sales or support requests.
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WhatsApp Payments, Templates & Quick Replies
Send payment links, use approved WhatsApp templates, and manage quick replies for order notifications, promotions, delivery updates, and customer support.
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Click-to-WhatsApp Ads
Convert Facebook and Instagram ads into WhatsApp conversations where customers can ask queries, explore products, and move closer to making a purchase.
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No-Code Zoko Flows and FlowHippo Automation
Zoko Flows and FlowHippo help teams automate cart recovery, shipping updates, reorder reminders, reviews, and FAQs. These workflows reduce repeat follow-ups and improve WhatsApp conversions for Shopify stores in Kolkata.
WhatsApp-Native Sales Engine
Shopify merchants can manage catalog browsing, in-chat orders, payment links, and cart recovery inside WhatsApp. This keeps discovery, queries, checkout support, and order confirmation within one sales flow.
Direct Meta Partnership
As an Official Meta Business Partner, Zoko helps Kolkata businesses access WhatsApp Business API setup support and Green Tick guidance for eligible businesses.
Transparent Pricing With No Hidden API Markups
WhatsApp API pricing stays transparent, with clear Meta conversation charges and no hidden API markups. Teams also have monthly or yearly plan options without growth penalties or long-term commitments.
Built for Indian E-Commerce and COD Workflows
Kolkata Shopify stores can verify COD orders, send delivery notifications, and reduce uncertain orders before dispatch. This helps teams manage COD, Shiprocket updates, and customer communication with fewer manual processes.
Step 1: Connect Your WhatsApp Business Account
Sign up on Zoko, connect your WhatsApp number, and complete WhatsApp Business API setup with Meta-approved onboarding support.
Step 2: Set Up Your WhatsApp Product Catalog
Sync or upload your Shopify catalog so customers can browse products, view details, and start orders inside WhatsApp.
Step 3: Automate Orders, Payments and Replies
Use FlowHippo to automate replies, confirm COD orders, share payment links, and guide buyers through WhatsApp conversations.
Step 4: Go Live and Track Performance
Launch WhatsApp broadcasts, manage replies, recover carts, track customer actions, and improve campaigns with real-time analytics.
Faqs
Testimonial Section
Animeal
“We needed an effective solution to convert these interactions into sales. Zoko's WhatsApp Catalog integration turned out to be our best decision.”
Vipul Patil
Purplle.com
“Zoko...integrates all chats and enables our agents to manage customer success operations efficiently,... The best part was that it took us less than a day to set it up.”
Anuradha Nagar
Dr. Ortho
"Our customers seem really happy with the new WhatsApp chat option. It’s so much easier for them to reach us ..... We’ve been able to respond to queries 40% faster, .."
Navjyoti Kaur
Kolkata’s WhatsApp Business API Provider
United States
3297 Mill Springs Circle Northeast
Buford
Georgia - 30519
India
A/4M, IG KHB COLONY, 5TH BLK, KORMANGALA,BANGALORE, Bengaluru (Bangalore) Urban, Karnataka, 560034
