One Platform Built for Conversations That Convert
You'll be in good company.
Join the delighted Shopify merchants growing their businesses with the powerful suite of features from Zoko
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Key Features of the Zoko WhatsApp Business Platform
Unified Inbox
View and reply to all customer messages in a single, organized interface. Handle support, sales, and follow-ups from one screen.
Broadcast Messaging at Scale
Send personalized messages to thousands of contacts without hitting limits. Announce launches, share updates, and promote offers with ease.
WhatsApp Catalog Integration
Let customers browse and buy inside WhatsApp. Your product catalog stays synced with your store so shoppers can add items to their cart and check out without leaving the chat.
FlowHippo Visual Automation
Create smart message flows using our no-code builder. Automate replies, order updates, lead capture, and more to save time and increase conversions.
Chat Routing and Agent Assignment
Automatically assign incoming messages to the right person or team. Set rules to reduce delays and improve first response time.
Advanced Analytics and Reporting
Track performance across campaigns, agents, and conversations. Understand what is working and improve what is not.
Multi-Agent Collaboration
Let your entire team collaborate on conversations without overlapping or losing context. See who is handling what in real time.
Developer API and Webhook Support
Easily integrate Zoko into your tech stack. Use our API and webhooks to connect your CRM, backend system, or custom tools.
Convert WhatsApp into a Sales Powerhouse
Zoko turns your WhatsApp into a complete revenue channel. From sending product catalogs to closing deals in chat, you can drive more conversions without switching platforms.
Shorter Response Times, Happier Customers
With shared team inboxes and automation, your customers never wait. Handle more conversations quickly, reduce drop-offs, and keep customer satisfaction high.
Skyrocket Campaign ROI with Targeted WhatsApp Blasts
Run high-converting broadcast campaigns with advanced targeting. Use purchase history, cart activity, or location to send the right message at the right time.
Personalized Conversations at Scale
Every interaction feels 1:1, even when you’re messaging thousands. Zoko lets you personalize replies and product recommendations, creating stronger relationships without manual effort.
Fewer Tools, Less Chaos
Zoko replaces the need for separate tools for support tickets, sales CRMs, and campaign tools. Manage everything inside WhatsApp and streamline your team’s entire workflow.
Connect Your WhatsApp Business Account
Start by plugging in your official WhatsApp Business API number. Zoko ensures a verified, secure, and seamless connection to get you started quickly.
Set Up Sales, Support, and Marketing Workflows
Use Zoko’s no-code automation builder (FlowHippo) to create custom workflows. Assign chats, build sales pipelines, send campaigns, and automate replies without writing a single line of code.
Sync Product Catalog and Customer Data
Integrate Zoko with Shopify and other tools to import your product catalog, customer details, and order history. This enables personalized conversations and smooth in-chat shopping.
Engage, Sell, and Support – All in One Place
Start chatting. Send broadcasts, close sales, answer queries, and handle returns, all from one shared WhatsApp inbox designed for teams. Everything stays trackable, organized, and fast.
Faqs
Testimonial Section
Animeal
“We needed an effective solution to convert these interactions into sales. Zoko's WhatsApp Catalog integration turned out to be our best decision.”
Vipul Patil
Purplle.com
“Zoko...integrates all chats and enables our agents to manage customer success operations efficiently,... The best part was that it took us less than a day to set it up.”
Anuradha Nagar
Dr. Ortho
"Our customers seem really happy with the new WhatsApp chat option. It’s so much easier for them to reach us ..... We’ve been able to respond to queries 40% faster, .."
Navjyoti Kaur
Start Growing with Smarter Conversations
3297 Mill Springs Circle Northeast
Buford
Georgia - 30519
India
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