© 2019 by Convocomm Software Private Limited

USE WHATSAPP AND FACEBOOK ON A LARGER SCALE

Reach over 2 billion users on WhatsApp and Facebook using the Zoko API. 

Integrate your business with WhatsApp and Facebook using our reliable API. Reliably send messages like order notifications, booking confirmations, delivery alerts, OTP's etc.

ORDER

CONFIRMATION

Take advantage of rich messaging modern messaging apps, to bring your brand front and center, every time your customer places an order. Go beyond just informing them.

 

Use highly engaging messages that include pictures of the product they ordered, their chosen payment method and their delivery location.

SHIPPING

NOTIFICATION

Did you know that 90% of ecommerce customers track the delivery status of their orders?

 

Make it effortless and vibrant by including a direct pre-filled link to a tracking page in your fulfillment notification. Delight customers, by not having them copy-paste tracking numbers or switch websites to find out where their order is.

DELIVERY

NOTIFICATION

77% of customers have a positive perception of brands that keep them in the know.

 

Proactively update customers when their package is dropped off. This is also a great opportunity to ask for feedback, request social shares or simply build brand loyalty.

POST PURCHASE

FOLLOW-UP

Your high-touch messaging strategy with Zoko, helps you create a lasting connection with customers.

 

The first 24 hours after a package has been dropped off represent an important touch point in the customer journey. Automatically follow up after a delivery, to ask for feedback, get reviews or offer discounts for their next purchase.

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