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Integrating Zoko with Webengage

Learn how to integrate Zoko with Webengage

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You can integrate Webengage with Zoko by following these steps: 

1. Login to your Webengage account. 

2. Click on Data Platform on the left panel and then click on Integration.

Data Platform

3. Under channel integration status, click on configure next to WhatsApp setup

WhatsApp setup

4. Click on Add WhatsApp Service Provider (WSP)

WhatsApp Service Provider

5. From the WhatsApp Service Provider dropdown, select Private WSP

WhatsApp Service Provider

6. In Configuration Name mention - Zoko

Configuration Name

7. Next, mention your WhatsApp business number without the country code.

WhatsApp business number

8. In URL copy paste - https://webengage.live.zoko.io/send_message


9. From the request type dropdown, select Send personalization variables.

Send personalization variables

10. Next click on Add Headers

Add Headers

11. In the first box in the Custom Header row, mention api_key

mention api_key

12. In the second box in the Custom Header row, mention your Zoko API key.

mention your Zoko API key

To find your Zoko API, go to settings on the Zoko Dashboard, click on API key in left menu and then click on reveal to see the API key. Copy it by clicking on the key and paste it in Webengage.


13. Lastly, click on add WSP and you have finished integration Zoko with Webenage.

add WSP

Integrating Zoko with Webengage

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